Accounts Receivable Supervisor (Direct Hire) (1144613

Location: Phoenix, AZ
Salary: $80,000.00 USD Annually - $90,000.00 USD Annually
Accounts Receivable Supervisor
Location:
Phoenix, AZ (85016)
Compensation: 80-90k base salary
Contact:
David Kellogg, Sr Recruiter - The Judge Group -
Job Description
Our client, a global hotel and hospitality leader is looking for someone to join their Accounting and Finance team as an Accounts Receivable (AR) Supervisor, where you will lead day-to-day AR operations to support accurate billing, timely collections, and strong member relationships. This role combines hands-on operational oversight with team leadership, serving as a key escalation point for complex account matters while driving efficiency, accuracy, and compliance across accounts receivable processes.
You will collaborate with internal stakeholders and members to protect revenue, improve processes, and enhance the overall billing experience.
Responsibilities
Accounts Receivable Operations & Billing Oversight

• Oversee daily AR operations, including review and approval of manual billing transactions.
• Ensure billing accuracy, appropriate coding, and timely processing.
• Support month-end billing cycles and resolve discrepancies in partnership with internal departments.
• Maintain billing integrity within financial systems to support accurate revenue recognition and processing.

• Lead the monthly delinquency process, including review and approval of delinquency notices.
• Monitor account status and recommend collection strategies to improve payment outcomes.
• Support payment plan administration and related documentation.

• Serve as the escalation point for complex billing, delinquency, and account-related issues.
• Partner with members and internal teams to resolve inquiries while maintaining positive relationships.
• Ensure compliance with company policies, procedures, and financial controls.

• Supervise, coach, and develop Accounts Receivable team members.
• Manage workload distribution and provide guidance on escalated account issues.
• Promote best practices in billing, collections, customer service, and operational efficiency.

• Review contracts for new accounts, amendments, and ownership transfers.
• Validate billing structures, pricing, and fee setup for accurate system configuration.
• Partner with cross-functional teams to support onboarding of new accounts.
• Investigate and resolve discrepancies related to reservation billing activity.

• Oversee Central Bill accounts to ensure billing accuracy and timely payment processing.
• Review and process adjustments related to reservation activity, including early departures and no-shows.

• Associate degree in Accounting, Finance, Business, or a related field, or an equivalent combination of education and experience.
• 5+ years of accounts receivable, billing, and collections experience.
• Prior lead or supervisory experience.
• Experience in a high-volume billing environment.
• Intermediate Microsoft Excel skills, including Pivot Tables, lookups, and data analysis.

• Knowledge of accounting ERP systems;
  Workday Financials experience preferred.
• Understanding of Generally Accepted Accounting Principles (GAAP).
• Experience reviewing contracts and establishing billing structures.
• Strong analytical, problem-solving, and research skills.
• Excellent attention to detail and organizational abilities.
• Strong written and verbal communication skills.
• Ability to handle sensitive or complex account discussions professionally.
• Experience providing day-to-day guidance and supervision to team members.
• Familiarity with AI-enabled tools and automated systems that support accounts receivable functions.

• Onsite:
  Monday, Wednesday, and Friday
• Remote:
  Tuesday and Thursday

• Monday through Friday
• 8:00 AM - 5:00 PM Arizona Time