Accounts Receivable Specialist

Position: Accounts Receivable Specialist

Work Schedule: 100% onsite with a flexible full-time schedule (typically 7:00am–4:00pm or 9:00am–5:00pm). Office closes at 5:00 PM Monday–Thursday and 3:00 PM on Fridays. Overtime is minimal and generally limited to month-end.

We are partnering with a growing organization to identify an Accounts Receivable Specialist to join their Phoenix team. This is an excellent opportunity for someone with accounts receivable, billing, or cash application experience who enjoys working in a fast-paced, team-oriented environment. While the official job description emphasizes collections, the day-to-day focus of this position is primarily billing, payment application, and accounts receivable
, with only light collections responsibilities. You ll join a collaborative, down-to-earth team that values accuracy, positivity, and exceptional customer service while supporting a growing, stable business.

• Processing customer invoices accurately and in a timely manner
• Applying customer payments and maintaining accurate accounts receivable records
• Monitoring outstanding balances and reviewing aging reports
• Following up on past-due accounts through phone, email, and written communication as needed
• Researching and resolving billing discrepancies, payment issues, and customer inquiries
• Maintaining detailed records of customer payments, collections activity, and account status
• Partnering closely with sales, operations, and management to resolve customer account concerns
• Reviewing customer accounts for payment trends, credit holds, and follow-up opportunities
• Preparing aging reports and other AR-related reporting for leadership
• Utilizing Service Titan, Sage Intacct, Excel, and builder portals to manage billing and payment activity
• Supporting additional accounting and administrative functions as needed

• 1+ year of experience in accounts receivable, billing, cash application, or collections
• Strong attention to detail and accuracy in a high-volume environment
• Experience processing invoices, applying payments, and maintaining customer account records
• Excellent communication and customer service skills
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Excel and Outlook
• Experience with ERP, accounting, or billing software (Service Titan or Sage Intacct experience is a plus)
• Construction, field service, garage door, or contractor industry experience is preferred but not required
• Experience with builder billing, lien waivers, or project billing is a plus
• A positive, team-oriented attitude with a dependable and professional work ethic

• Opportunity to join a well-established Phoenix company backed by the financial stability of a growing private equity-backed organization
• Collaborative, casual, and down-to-earth team culture with supportive leadership
• Opportunity to work with modern accounting systems
• Long-term career growth as they continue to expand through acquisitions
• A highly visible role where you ll make an immediate impact while receiving hands-on training during the transition period