Administrative Aide; Contracts & Services Division - Aviation Department

Position: Administrative Aide (Contracts & Services Division) - Aviation Department
ABOUT THIS POSITION

Over 52 million passengers traveled through Phoenix Sky Harbor International Airport in 2025, one of the busiest airports in the country and in the nation's 5th largest city. Sky Harbor is the largest of three airports in the Phoenix Airport System (Phoenix Sky Harbor, Deer Valley, and Goodyear airports) which is operated by the City of Phoenix Aviation Department and has an economic impact over $44 billion annually.

The Aviation Department has a vacancy for an Administrative Aide position. This position is in the Contracts and Services (C&S) Division and will undertake a broad set of administrative tasks to support the functional areas of contract administration services, special services, and special projects. The Administrative Aide will provide professional-level administrative, operational and policy support to the C&S Division. Some work will include highly sensitive and/or confidential matters.

This position will require the use independent judgment, tact, and discretion for successful performance.

The essential or major duties of this position are:

* Prioritizes and determines importance and appropriate action.

* Assists in the development of operational policies and procedures.

* Evaluates and responds to requests for information, meetings, and other materials in person, by telephone and in writing.

* Builds and sustains collaborative relationships with internal and external stakeholders including City executives. Professional diplomacy is a must.

* Identifies and demonstrates a continuous effort to improve division and administrative operations to increase efficiency, decrease turnaround times, and streamline work processes.

IDEAL CANDIDATE

* Exemplify professional diplomacy.

* Strong verbal and written communication skills.

* Able to work in a fast-paced environment.

* Able to provide seamless customer service.

* Able to work independently and meet tight deadlines.

SALARY

Pay Range: $23.74 to $35.08 per hour.

Hiring Range: $23.74 to $33.41 per hour.

Pay Range Explanation:

* Pay range is the entire compensation range for the position classification.

* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only:
Please understand that this is pay grade 043. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

* Promotions occur when the last two digits of the pay grade increase.

* Demotions occur when the last two digits of the pay grade decrease.

* Lateral transfers occur when there is no change to the last two digits of the pay grade.

* When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS  Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

A comprehensive benefits package is offered which includes:

* Traditional pension with employer and employee contributions,  for more details:
Pension Information

* 401(a) and 457 plans with employer contributions

* Choice of generous medical HMO, PPO, or HSA/HDHP plans

* Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan

* Wellness incentive of up to $720 annually

* Dental, vision, and life insurance options

* Employer paid long-term disability

* Free Bus/light rail pass

* Tuition reimbursement program up to $6,500 per year

* Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days

* Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period

* Federal Student Loan Forgiveness offered through Savi

For more details, visit:
Unit 007 Benefits

MINIMUM QUALIFICATIONS

* Four years of experience performing clerical duties.

* OR Bachelor's degree in public or business administration or a related field.

* Other combinations of experience and education that meet the minimum requirements may be substituted

* All finalists for positions are subject to a criminal background check applicable to the department or position.

* The following list is not all inclusive, but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport. Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers.

* For information regarding pre-screening and driving positions, .

* The City job description can be found here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

* One year of experience…