Sy - Credentials Specialist; Cc

25/26 SY - CREDENTIALS SPECIALIST (CC #4922)

• Position Type:
  Classified Support Staff/ CREDENTIALS SPECIALIST
• Date Posted: 2/24/2026
• Closing Date: OPEN UNTIL FILLED

Equal Opportunity Employer

DEPARTMENT: Registration SALARY

SCHEDULE:

Education Support Professional

LOCATION: Assigned Schools WORK YEAR: 12 Months

GRADE 6:
STARTING HOURLY RATE: $20.20 - $21.13 (PLACEMENT DEPENDS ON SIMILAR EXPERIENCE HELD AND EDUCATION)

The Phoenix Union High School District is proud to serve a diverse population of 24,000 students and 3,400 employees in Arizona's capital city. With a portfolio of comprehensive schools, small specialty schools, support schools, micro schools, magnet programs, and extensive Career & Technical Education (CTE) offerings, PXU's schools of opportunity welcome, love, and inspire all students to go places and do things that matter.

The Credentials Specialist evaluates and verifies transcripts and maintains accurate student records on grades to ensure each student has the correct credits for graduation.

• Requests student records from external organizations, educational institutions, and other agencies.
• Evaluates and verifies transcripts of students transferring into the District to create a District transcript; notifies appropriate office when credits are not acceptable.
• Inputs and maintains computerized student data (e.g., transfers grades from the grade file to the course history file, updates the GPA file after grades have been transferred to the course history file); runs and uses management reports (e.g., the mark exception report) to ensure that data (e.g., transcript information, credits, rank, grades and test scores in the course history file) is complete and accurate.
• Prepares and validates graduation and diploma lists. Prepares and maintains student class ranking lists; calculates student ranking manually, when necessary.
• Assists in registering and scheduling students; analyzes students' credit needs and schedules to ensure they are enrolled into the correct classes and on track to graduate. Processes and distributes grade verification reports.
• Updates hard-copy and electronic records of the registration office. Assists in generating reports related to registration office functions. Prepares transcripts for back-up restoration.
• Performs general clerical functions to include greeting parents, providing general information to the public, responding to incoming telephone calls, responding to incoming mail.
• Provides reports/information to campus administration, teachers, District offices, and other educational institutions and outside agencies from student records.
• Compiles information for grade reports and non-graduate letters; notifies counselors and parents as appropriate.
• Maintains permanent record of students attending alternative schools (e.g., night schools, correspondence schools and Phoenix Special Programs); as directed, monitors the graduation status of such students.
• Supports the relationship between the Phoenix Union High School District and the public by demonstrating courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintains absolute confidentiality of work-related issues, client records, and school information; follows Governing Board Policies; performs all other related duties as required or assigned.

The above essential functions are intended to represent only the key areas of responsibilities and not a comprehensive listing of all functions and duties performed by incumbents of this class.

Education, Training, and Experience Guidelines:
High School diploma or GED equivalent; AND two years' experience in a registration office or similar work environment along with one year of general clerical experience.

Possess an active Arizona Department of Public Safety IVP Fingerprint Clearance Card or obtain one within the first 90 workdays of employment.

• Skill in researching and compiling data for reports and technical documents.
• Ability to maintain accurate records and…