Executive Operations Coordinator

LOTTERY COMMISSION

The Arizona Lottery is a sales-oriented, government enterprise established through citizen initiative and public vote. Since 1981, its mission has remained constant; generating revenue for education, health and public welfare, economic and business development, and the environment.

Executive Operations Coordinator

Job Location:

Address: 4740

E. University Drive

Phoenix, AZ 85034

Posting Details:

Salary: $57,000 - $67,000 Midpoint

Grade: 22

Closing Date:
Open Until Filled

Job Summary:

Reporting to the Deputy Director, this position drives operational excellence by providing guidance and administrative support to the agency's operations. This position provides high-level administrative support, strategic oversight, and special projects for the executive office. This includes managing calendars, coordinating schedules and stakeholder meetings, and overseeing daily operations and emerging initiatives.

Job Duties:

Provides direct support to executive leadership and emerging initiatives and special projects, including assists with agency operations, internal and external communications, scheduling, meeting coordination, dashboard and reporting management, working across the organization and with external partners to manage all related details and logistics. Develops project summaries, communicates information, and keeps all executive team stakeholders engaged on status updates. Manages special projects as assigned by the Deputy Director.

As needed, supports the agency's operation with state travel coordination, fleet management, Arizona Procurement Portal, public commission meeting logistics, strategic planning initiatives, and execution of executive priorities.

Supports the executive office and agency day-to-day administrative activities, including answering phones, ordering supplies, scheduling, coordinating meetings, and handling internal and public inquiries.

Assist with strategic operations and initiatives through project coordination, planning, scheduling, execution, monitoring, agency awareness and communications, and closing of projects. Also assist with the agency's strategic planning, scorecard reporting, and managing special projects as assigned by the Deputy Director.

Prepares, proofs, and formats documents, correspondence, memos, meeting notices, agendas, charts, presentations, forms and spreadsheets requested by the Executive Team. Establishes and maintains systems for retention of electronic and physical files.

Other duties as assigned as related to the position (typically 5% - 10%).

Knowledge, Skills & Abilities (KSAs):

* Knowledge of the lottery and gaming industry in both the United States and internationally.

* Knowledge of and ability to apply the Arizona Administrative Code, state and federal statues and other industry standards to the agency.

* Knowledge of product/project proposal process.

* Knowledge of public administration.

* Knowledge of customer service concepts

* Knowledge of Fleet Management.

* Knowledge of Record Retention.

* Comprehensive writing skills, to include the production of timely and accurate data, proposals, policies and procedures.

* Project proposal negotiation skills and the ability.

* Effectively communicate ideas and address concerns to various stakeholders, vendors and employees.

* Computer literacy with working knowledge of Google Suites, Internet and database usage and ability to learn other computer programs as necessary.

* Excellent verbal and written communication.

* Excellent organizational skills.

* Clear and precise interpersonal skills.

* Ability to apply time management skills in an effective manner, across multiple projects and competing agency priorities.

* Ability to identify potential risk or loss across the agency and implement appropriate countermeasures.

* Ability to prioritize, plan, analyze, and coordinate projects.

* Ability to identify the needs of the agency.

* Ability to manage complex projects.

* Ability to complete assignments and respond to various situations.

* Ability to work independently or as part of a team.

* Ability to provide excellent customer service.

* Ability to maintain effective business relationships.

* Ability to multi-task.

*…