Service Administrator

Great Western Trailer (GWT) is hiring a full‑time Service Administrator at our Phoenix, AZ facility. As a Service Administrator, you’ll play a key role in supporting the service department through administrative tasks, invoicing, and customer communication. If you're organized, detail‑oriented, and enjoy working in a fast‑paced environment, we want to hear from you.

• Weekly Paychecks – Get paid on time, every time.
• Weekday Schedule – Monday-Friday, 8:00 AM – 4:30 PM (No weekends!).
• Comprehensive Benefits Package – Health, dental, vision, and life insurance.
• 401K, Flexible Spending & Health Savings Account options.
• Paid Time Off & Sick Leave – Enjoy work‑life balance.
• Employee Perks – Discounts, Employee Assistance Program, and a $400 Benefit Card.

• Detail‑Oriented – Accurate in data entry and documentation.
• Customer‑Focused – Communicate clearly and professionally with customers.
• Team‑Oriented – Support the service team and collaborate across departments.
• Proactive – Willing to take initiative and assist wherever needed.

• Provide general administrative support including emailing, answering phones, filing, scanning, and data entry.
• Assist with customer invoicing, including data entry, review, and communication.
• Support accounts payable by entering service vendor invoices into the system.
• Maintain accurate records and documentation in the company’s computer system.
• Assist the Service Manager with additional administrative tasks as needed.

• High school diploma or GED.
• Basic computer skills (Microsoft Office proficiency preferred).
• Excellent organizational and communication skills.
• Comfortable learning new systems and working across departments.

• Previous administrative or service department experience.
• Bilingual (Spanish) is a plus.

• Primarily a sedentary office role with occasional filing and light lifting.
• Ability to lift files, open filing cabinets, and use a step stool as needed.
• Use of standard office equipment including computers, phones, and printers.
• Work is performed in a clerical office setting with regular interaction with shop staff.

Great Western Trailer (GWT) is a growing semi‑trailer sales, leasing, rental, and service company with 10 locations across 8 states. We operate in Fontana, CA;
Albuquerque, NM;
Phoenix, AZ;
Grants Pass, OR;
Dallas, TX;
Houston, TX;
Dearborn, MI;
Salt Lake City, UT;
Oklahoma City, OK; and Tulsa, OK—and we’re expanding!

If you're ready to support a fast‑paced service department and grow your career in administration, apply now and join Great Western Trailer in Phoenix, AZ!