Coordinator III-Gift Processing

Position Details

Department: PCHF | Foundation

Location:

Phoenix

Shift: Mon-Fri, Days, 8am-5pm

Category:
Foundation

Posting #: 1022227

Employee Type:
Full-Time

Position Summary

Posting

Note:

Coordinator III, Gift Processing

Posting Notes

Join the Development Operations team at Phoenix Children's Hospital Foundation! We support the essential functions of Foundation staff who are passionate about Phoenix Children's Hospital's mission of providing hope, healing, and the best healthcare to children and their families. The ideal candidate will be comfortable working in a dynamic and fast-paced environment, has a great attention to detail, is self-motivated, and possesses strong customer service skills.

Body of

Job Description

Reporting to the Manager, Gift Processing, the Coordinator III, Gift Processing supports daily gift processing activities. Responsibilities include gift batching, donor acknowledgment communications, donor database maintenance, and customer service related to gifts.

Key functions:

Responsible for the accurate, timely processing of manual gift entry and semi-automated data imports into Raiser's Edge, following established departmental gift coding and data integrity standards.

Opens and sorts gifts received in the mail and copies all gifts and accompanying gift documentation in preparation for daily bank deposits.

Prepares bank deposits for cash and check gifts.

Merges and prints timely donor acknowledgement letters and tax receipts.

Generates monthly pledge payment reminders and credit card decline notices.

Collects, updates, and maintains key constituent data in the database such as address, phone, and e-mail information, obituaries, and other biographical information.

Assists with routine database cleanup projects as needed.

Answers phone calls from donors received through the Foundation's general number and responds to e-mails from the Development Operations e-mail inbox.

May cover the Front Office Receptionist's Desk in the Receptionist's absence.

Performs other duties as assigned.

The Coordinator III's primary responsibility is to assist with managing relationships, partnerships, programs, events and campaigns that result in growing annual revenue for the Foundation. The Coordinator III collaborates with colleagues throughout the Foundation and/or hospital to help deliver first-class programs, events, recognition, and service to internal and external donors. The Coordinator III will take a lead role on project/program execution.

Position Duties

* Takes on a lead role with tasks related to events and project management; communications; donor engagement and stewardship. May be assigned some oversight of revenue and non-revenue items as well as financial reporting duties.

* Provides hands-on assistance with fundraising tactics, timely and meaningful donor recognition, and communications. Schedules meetings, volunteers, and tours, and tracks donations.

* Collaborates with Foundation colleagues to develop fundraising plans, proposals, prospect cultivation, recognition collateral, promotional materials and reporting to engage and increase interest in philanthropy and sponsorship from individuals and businesses.

* Keeps updated calendar of events, merchandise, supplies, contact information in database, tracking reports for campaign and event revenue and expenses.

* Helps cultivate key relationships with existing and prospective supporters.

* Provides direction and oversight for projects to support staff.

* Performs miscellaneous job related duties as requested.