Administrative Assistant​/Data Specialist - Part-time

Administrative Assistant/Data Specialist - Part-time

Friendly House, Inc., a 501(c)3 non‑profit agency located in Phoenix, Arizona, supports educational and social services. This part‑time Administrative Assistant/Data Specialist role supports the College and Career Readiness Program (TRIO) by managing, analyzing, and reporting student data.

Position is Temporary, Part-time

Hourly pay range $17.50- $19.50 an hour

• Maintaining detailed and complete student records across various areas (e.g. attendance, outreach outcomes, registration, follow up conversations, etc.)
• Provide information about the program and internal/external community support services by phone, in person, and at community/school outreach events.
• Maintain and keep records of phone calls, waiting list, eligibility information and other statistical information for the community and the organization.
• Actively participate in weekly meetings/trainings and other professional learning initiatives.
• Input student information and maintain current information/database
• Review and ensure all student information is correct, completed and up-to-date
• Answer incoming calls, refer to appropriate staff members/take messages or provide program/agency information
• Perform general office, clerical duties or any program activities assigned by supervisor
• Contact students or parents as needed
• Assist with preparation/update of program brochures/flyers and program activities
• Helps develop and coordinate program activities including the summer program and college/university tours
• Assist Advisors with projects as needed
• Perform other duties as needed.

• High School Diploma or equivalent
• 3 years of experience in data entry, preparing reports, scheduling, and customer service
• Customer service oriented
• Valid Driver’s License
• Ability to work with people from various backgrounds and support diverse customers
• Knowledge of computer software, including applications, Microsoft Office products, Internet & electronic
• Excellent literacy and numeracy skills
• Work in a fast-paced environment
• IVP Fingerprint Clearance Card or ability to obtain one

• Associate degree or higher
• 3+ years of related experience in data tracking and data entry
• Experience in non-profit and/or client services
• Knowledge of and/or experience in TRIO/College access programs
• Ability to multitask, possess strong organization and customer service skills
• Professional experience conducting program orientations and client outreach/client services