Sr Workplace Experience Coordinator; Phoenix, AZ

About the Role:

As a CBRE Senior Workplace Experience Coordinator, you will play a pivotal client-facing role, acting as the administrative anchor for our multi‑story corporate office in Phoenix, AZ. This dynamic position is central to fostering a seamless, productive, and welcoming environment for all occupants.

Your responsibilities will encompass comprehensive meeting logistics, efficient front desk operations, supporting office space management, and building robust internal connections. We are seeking a proactive, adaptable, and highly organized individual with exceptional customer service and communication skills to thrive in our fast‑paced environment. The successful candidate will also demonstrate strong leadership, serving as an example to peers and acting as a trusted advisor.

• Coordinate the setup and configuration of meeting rooms for various purposes, including training sessions and all‑hands meetings.
• Manage the meeting room calendar, scheduling, and logistics to ensure efficient use of space.
• Set up, operate, and troubleshoot projectors and other audio‑visual equipment.
• Assist with minor technical support for AV issues during meetings.
• Provide comprehensive front desk coverage, including greeting, directing, and assisting vendors, visitors, and onsite team members.
• Manage general administrative duties and act as a central point of contact for inquiries.
• Assist with the reception desk operations as needed, while also supporting various office areas.
• Maintain and monitor stock levels of office supplies, submitting replenishment requests as necessary.
• Ensure communal areas, such as coffee stations, are well‑maintained, clean, and stocked with fresh coffee and supplies.
• Assist with space management programs, including documenting seating arrangements and department locations to facilitate easy employee location.
• Perform light physical tasks, including moving and rearranging furniture (up to 50 lbs) to accommodate various meeting and office configurations.
• Deliver outstanding customer service to all internal and external stakeholders, fostering positive relationships.
• Build a strong network of connections with onsite coworkers to enhance operational efficiency and support.
• Provide general assistance and support to colleagues across the office as required.
• Utilize Microsoft Office Suite and Google Suite to track information, manage schedules, and communicate effectively.
• Prioritize and manage a multitude of tasks simultaneously, demonstrating strong organizational skills.
• Maintain clear, concise, and professional communication in all interactions, given the extensive client‑facing nature of the role.
• Follow property‑specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

• High School Diploma or GED with up to 2‑5 years of job‑related experience.
• Demonstrated experience in a client‑facing or hospitality‑oriented role, dealing with diverse individuals.
• Technical aptitude with audio‑visual equipment setup and basic troubleshooting.
• Strong communication skills (written and verbal), with the ability to interact professionally and effectively at all levels.
• Proven administrative experience, preferably in an office coordination or support role.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.