Mail Operations Coordinator
Job in
Phoenix, Maricopa County, Arizona, 85002, USA
Listed on 2026-06-14
Listing for:
Grand Canyon Education, Inc.
Full Time, Part Time
position Listed on 2026-06-14
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Admin Assistant, Office Assistant
Job Description & How to Apply Below
Primary Responsibilities /Accountabilities/
Essential Functions:
* Receive, inspect, and date-stamp all incoming letter mail upon arrival at the Mail Center.
* Sort incoming mail according to department, building, and delivery route to ensure accurate distribution.
* Identify and properly route specialty mail including returned letters, billing documents, orders, payments, and adjustment correspondence.
* Prepare mail for internal delivery across campus facilities using established routes and schedules.
* Maintain accuracy and confidentiality when handling sensitive or official correspondence.
* Maintain responsibility for residential mailboxes and associated keys, including issuance, tracking, and record keeping.
* Ensure mailbox areas remain functional and secure.
* Serve as the primary contact for interdepartmental mail service issues including routing corrections, delivery questions, and service coordination.
* Support internal mail distribution systems and ensure mail is routed to the correct departments.
* Operate and maintain mail processing equipment including the postage meter machine and other mail handling equipment.
* Ensure meter supplies and postage levels are monitored and maintained.
* Train new Mail Center associates and student workers on mail sorting procedures, routing protocols, and best practices.
* Assist in maintaining consistent operational procedures and service standards within the Mail Center.
* Provide operational assistance to the Copy Center and package receiving/routing/delivery teams during peak workload periods.
* Maintain organized mail processing areas and ensure compliance with operational procedures.
* Assist with special projects related to campus mail services.
* Other duties as assigned.
Equipment Used and Responsibility
* Mail Tracking Software
* Microsoft Office, Excel, Word, Teams, SharePoint and Outlook.
Supervisory Responsibilities
N/A
Experience/ Education
* Preferred 1 year experience in a mailroom, print shop, or customer service environment.
* Working knowledge of print/copy equipment and postal/shipping systems preferred.
* Proficient with Microsoft Office; experience with print job ticketing systems a plus.
* Strong organizational and communication skills.
* Demonstrated reliability, attention to detail, and customer service orientation.
* Must pass pre-employment background investigation.
Physical Requirements:
* Sitting: 1-2 hours a day
* Standing: 6-7 hours a day
* Walking: 6-7 hours a day
* Lifting:
Occasionally 50 lbs.
* Carrying:
Occasionally
* Pushing:
Occasionally
* Squatting:
Occasionally
* Bending:
Occasionally
* Kneeling:
Rarely
* Climbing:
Rarely
* Reaching:
Occasionally
* Grasping:
Occasionally
* Fine Eye to Hand Coordination:
Continuously
* Driving:
Occasionally
* Work Environment:
Fast-paced setting requiring multitasking and adaptability. Periodic extended hours during peak mailing seasons (e.g., start of semesters, holidays, graduation periods).
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