Mail Operations Coordinator

Mail Operations Coordinator page is loaded## Mail Operations Coordinator locations:
AZ Phoenix time type:
Full time posted on:
Posted Todayjob requisition :
RGrand Canyon University!  One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is an institutionally accredited, private, nondenominational Christian University.
** Primary Responsibilities /Accountabilities/

Essential Functions:

*** Receive, inspect, and date-stamp all incoming letter mail upon arrival at the Mail Center.
* Sort incoming mail according to department, building, and delivery route to ensure accurate distribution.
* Identify and properly route specialty mail including returned letters, billing documents, orders, payments, and adjustment correspondence.
* Prepare mail for internal delivery across campus facilities using established routes and schedules.
* Maintain accuracy and confidentiality when handling sensitive or official correspondence.
* Maintain responsibility for residential mailboxes and associated keys, including issuance, tracking, and record keeping.
* Ensure mailbox areas remain functional and secure.
* Serve as the primary contact for interdepartmental mail service issues including routing corrections, delivery questions, and service coordination.
* Support internal mail distribution systems and ensure mail is routed to the correct departments.
* Operate and maintain mail processing equipment including the postage meter machine and other mail handling equipment.
* Ensure meter supplies and postage levels are monitored and maintained.
* Train new Mail Center associates and student workers on mail sorting procedures, routing protocols, and best practices.
* Assist in maintaining consistent operational procedures and service standards within the Mail Center.
* Provide operational assistance to the Copy Center and package receiving/routing/delivery teams during peak workload periods.
* Maintain organized mail processing areas and ensure compliance with operational procedures.
* Assist with special projects related to campus mail services.
* Other duties as assigned.
** Equipment Used and Responsibility
*** Mail Tracking Software
* Microsoft Office, Excel, Word, Teams, SharePoint and Outlook.
** Supervisory Responsibilities
** N/A
** Experience/ Education
*** Preferred 1 year experience in a mailroom, print shop, or customer service environment.
* Working knowledge of print/copy equipment and postal/shipping systems preferred.
* Proficient with Microsoft Office; experience with print job ticketing systems a plus.
* Strong organizational and communication skills.
* Demonstrated reliability, attention to detail, and customer service orientation.
* Must pass pre-employment background investigation.
*
* Physical Requirements:

*** Sitting:
1-2 hours a day
* Standing:  6-7 hours a day
* Walking:
6-7 hours a day
* Lifting:
Occasionally 50 lbs.
* Carrying:
Occasionally
* Pushing:
Occasionally
* Squatting:
Occasionally
* Bending:
Occasionally
* Kneeling:
Rarely
* Climbing:
Rarely
* Reaching:
Occasionally
* Grasping:
Occasionally
* Fine Eye to Hand Coordination:  Continuously
* Driving:
Occasionally
* Work Environment:  Fast-paced setting requiring multitasking and adaptability. Periodic extended hours during peak mailing seasons (e.g., start of semesters, holidays, graduation periods).#INDLOPESUPGCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values.

The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans. At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good.

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.

For assistance with your job application please use our .All staff and faculty candidates will be asked to review GCU’s  or  expectations as part of the application process.

If you’re looking for jobs in admissions/enrollment, accounting, curriculum development, financial aid, human resources, information technology, marketing or other student service-related jobs at Grand Canyon Education, Inc. Visit our partner’s site at  for more information.
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