Document Processing Specialist

Position Profile

Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.

• Retrieve and transport physical files to designated processing areas.
• Prepare documents for scanning (removing staples, organizing, separating pages, etc.).
• Scan individual documents according to specific customer requirements.
• Perform high‑volume data entry and indexing into Excel or other systems.
• Ensure accuracy and completeness of scanned files and entered data.
• Conduct quality checks and basic audits of processed documents.
• Count, track, and organize boxes and files throughout the workflow.
• Maintain organized workstations and proper file handling procedures.
• Work consistently within a repetitive, process‑driven environment.
• Collaborate with on‑site team members and management to meet daily production targets.
• Perform basic troubleshooting of scanning equipment (e.g., clearing jams).
• Maintain logs and records related to work completed.
• Assist with general administrative or operational tasks as needed.
• Follow all data handling and confidentiality guidelines.

• High school diploma or GED and 1–2 years of related work experience.
• Some related copy job experience is preferred.
• May require valid driver’s license and minimum levels of auto insurance coverage per Ricoh.
• Demonstrate competency in basic computer skills including proficiency in MS Office Suite.

• Prior experience in data entry, document processing, or office support preferred.
• Comfortable working in a repetitive, process‑oriented role for extended periods.
• Proficiency with computers, including Microsoft Excel and data input systems.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a small team.
• Good organizational and time‑management skills.
• Ability to follow structured procedures and customer‑specific instructions.

• Frequent exposure to copier/fax machine noise, toner and changes in room temperature; paper cuts from handling paper and opening boxes.
• Exposure to various weather conditions when walking between buildings and potential injury or accident risks from location equipment.
• Daily telephone/in‑person contact with customers, employees, managers and/or Dispatch Department; occasional telephone contact with vendors and equipment repair personnel.
• Tight deadlines and quick turnaround times impose high stress levels.
• Physical effort may involve long periods of standing, walking, bending, reaching, stretching, climbing, or similar activities; lifting or moving items weighing up to 50 lbs.; pushing or pulling machines on wheels, which may weigh up to 400 lbs.; walking between buildings may be necessary.

• Broad selection of medical, dental, life and disability insurance options.
• Retirement Savings Plan (401K), Health Savings Account (HSA) and Flexible Spending Account (FSA) investments.
• Team member tuition assistance programs.
• Paid vacation time and paid holidays annually.
• Other benefits to enhance health, wellness and professional development.

Job Identification: 7508

Job Category:
Service Delivery

Posting Date: 2026‑06‑10

Degree Level: High School Graduate

Job Schedule:

Full time

Location:

Phoenix, AZ, United States

Driving Requirements:
Non‑driver

Sign‑on Bonus:
No