Office Coordinator

Job Summary

Marketing Coordinator at Pro Skill Services – a leading residential service company specializing in plumbing, heating, and air conditioning – will support daily operations, brand marketing, customer engagement, and company culture initiatives across the North Valley.

• Create and manage social media content across multiple platforms.
• Assist with marketing campaigns, brand awareness initiatives, newsletters, email marketing, and customer communications.
• Plan and execute events and employee recognition programs.
• Maintain accurate equipment and warranty registration records.
• Support collections and financing administration.
• Perform Service Titan‑related administrative tasks such as data entry, report generation, invoice batching, and tracking operational metrics.
• Coordinate with Install Managers, Warehouse Managers, Technicians, and Sales Teams regarding warranty requirements and customer records.

• Maintain accurate records, spreadsheets, and documentation.
• Assist with customer communications and internal coordination between departments.

• Process and batch invoices daily.
• Support data entry and administrative functions within Service Titan.
• Generate reports and assist management with tracking operational metrics.
• Monitor and assist with collection of unpaid invoices.

• 2+ years of administrative experience preferred.
• Marketing, social media, or event planning experience preferred.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Experience with Microsoft Office, Google Workspace, and spreadsheets.
• Ability to manage multiple projects and deadlines.
• Professional and customer‑focused attitude.
• Experience in HVAC, plumbing, home services, or construction industries is a plus.

• Social media management
• Content creation
• Event planning
• Customer service
• Administrative support
• Data entry
• Collections support
• AP/AR at entry level
• High attention to detail
• Organization
• Team collaboration
• Problem solving

• Competitive base pay with bonus and commission opportunities.
• Comprehensive benefits – medical, dental, vision insurance.
• 401(k) retirement plan with partial company match.
• Company‑provided iPhone and iPad.
• Life insurance coverage.
• Paid vacation and holidays.
• Company events.
• Growth opportunities and continued training.
• Positive team culture.

This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment; occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting.

Reasonable accommodations may be made to perform essential functions.

$25 USD - $30 USD per hour.

We are an equal‑opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.