Student Worker – Admissions Support Assistant; NFWS

Position Summary

Student Worker – Admission Support Assistant has the responsibility of assisting and reviewing documents for secondary admissions programs. This includes reviewing applicants within the CAS/Web Admit systems for specific programs. This position has the responsibility of collecting information about new or returning students to ensure secondary admissions files are completed in a timely manner with all transfer transcripts and secondary admissions documents.

This position is responsible for the timely review and processing of student CAS applications, transcripts, short answers, and letter of recommendation forms. The position will also be responsible for assisting in enrollment support with Secondary Admissions, CAS/Web Admit, Common App, State‑Specific Program Research processes.

• Responsible for the secondary admission processes as needed for MSCMHC, MEdSC, MSW, and BSW.
• Responsible for the secondary admissions processes for all Web Admit/CAS programs, including CSDCAS, DICAS, ATCAS, OTCAS, and Common App.
• Completes all necessary process steps in accordance with GCU’s workflow, policies, and requirements.
• Reviews all applications in accordance with applicable deadlines.
• Quality review of documentation to ensure program requirements are met, documents are legible, and the file is complete.
• Update system statuses to ensure an accurate reflection of the state of student admission files.
• Effective communication with internal and external customers in a professional and timely manner.
• Other duties assigned by management, including but not limited to reviewing mentoring/training new hires and teammates.

• Ability to become familiar and proficient with GCU admission policies.
• Ability to adjust quickly to processes and admission policy updates and changes.
• Outstanding attention to detail and effective research skills.
• Absolute commitment to meeting strict response deadlines.
• Excellent interpersonal skills, professional demeanor, and ability to work in a team environment collaboratively and cohesively.
• Ability to cope with changing priorities professionally and maintain composure while under deadline pressure.
• Basic computer skills, including proficiency with MS Office Suite, with the ability to use multiple systems at one time on two monitors.
• Commitment to quality, data integrity, and compliance with company, state, and federal regulations and policies.
• Ability to adapt to changing duties and responsibilities with the advancement of technological improvements.
• Call center experience preferred, but not required.
• Ability to work in a team environment collaboratively and cohesively, multitasking and meeting deadlines.
• Ability to maintain confidential student information (i.e. FERPA).

• Enrolled at GCU as a full‑time student in a Bachelor’s program or Master’s program.
• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
• Maintain good financial and academic (SAP) standing with the University.
• May be subject to termination if you fall below the minimum requirements.

Required: Please attach your current GCU class schedule with your resume and completed application. Only candidates who submit a resume, current GCU class and activity schedules, and complete the application will be considered. Any applications that are submitted without a resume will be declined automatically.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The following physical demands are estimated by the amount of time spent. Usually, the amount of time spent will be estimated on a daily basis, but depending on the position could be estimated on a weekly basis or a monthly basis.

Constantly: 60%+ or 5-8 hrs/shift. Occasionally: 10%-25% or 1-2 hrs/shift. Frequently: 25%-60% or 4-5 hrs/shift. Rarely: