Administrative Assistant

Benefits

• Casual, friendly work environment
• Competitive salary
• Training & development

Fish Window Cleaning is hiring a proactive Administrative Assistant for our small, but busy, North Phoenix office. We are looking for an exceptional professional who does more than just manage a desk—you anticipate needs before they arise. As the "voice" of our office, you create the critical first impression of our brand and play a major role in our continued growth.

You are a self-motivated, friendly individual who thrives on staying two steps ahead. You don't just wait for a task list; you see what needs to be done and take the initiative to do it.

• Operational Excellence:
  Expertly handle accounts receivable and day-to-day office functions with uncompromising attention to detail.
• Customer
  
  Experience:
  
  Take ownership of the "first impression," ensuring every customer’s interaction is seamless and positive.
• Proactive Problem Solving:
  Identify potential problems and take measures to avoid them to keep us running smoothly.

$20-$22/hour, based on experience

Monday-Friday, start: 9am. End:
Between 1pm and 3pm, depending on workload (20 to 30 hours per week).

• Managing email communication (can be numerous at times)
• Collecting current and past due accounts
• Processing check, cash and credit card payments into our database
• Creating and maintaining relationships with National Maintenance Companies and their payment processes
• Creating bank deposits
• Entering, scheduling, and confirming job services into our database
• Instructing window cleaners on completing work orders and invoices properly
• Filing out all necessary paperwork
• Answering phones (< 10 calls/day; seeking 100% capture)
• Office maintenance (e.g. common area wastebaskets, sweeping when needed)

• Very high attention to detail – must be able to reliably notice and communicate elaborate details
• Competent and efficient – must be able to multitask and process the volume of work and communication
• Good organizational skills and ability to follow-through
• Friendly, outgoing personality, love helping people
• Excellent communication skills on the phone, email and in person
• Demonstrate self-confidence and trustworthiness
• Ability to learn new software and systems
• Working knowledge of Word, Excel, and Outlook (may be tested)
• High School diploma/GED required
• Office-related experience is preferred
• Reliable transportation