Receptionist, Administrative​/Clerical

Position Overview

The Receptionist will work closely with the Workforce Development and Workforce Housing teams, along with the HR Generalist & Safety Manager, as a supporter of The Worker's mission, vision, and growth. The Receptionist will provide administrative and clerical support to facilitate daily functions and will be responsible for ensuring all visitors of The Worker feel welcome.

• Open the office in the morning, brew coffee, post office signage, stock kitchen and bathroom supplies, ensuring the office is ready for business daily.
• Greet clients, visitors, and guests; determine the purpose of each visit and direct or escort them to the appropriate location.
• Prioritize answering, screening, and transferring phone calls to appropriate staff; take messages and schedule appointments.
• Maintain the voicemail system, ensuring all voicemails are responded to efficiently or redirected to the appropriate recipient.
• Receive mail, documents, packages, and courier deliveries and distribute them; travel to off‑site mailboxes to pick up mail and distribute accordingly.
• Retrieve and file all required initial client paperwork in Salesforce.
• Respond to and resolve inquiries regarding services offered by The Worker, and any other relevant questions.
• Order and coordinate office supplies and deliveries to both office locations.
• Coordinate and plan quarterly employee engagement events, ensuring events and food are within the designated budget as determined by the Finance Department.
• Manage conference room reservations as well as all necessary meeting meals.
• Maintain front- and back‑office cleanliness daily.
• Assist the HR department with various HR‑related tasks, such as monthly exclusion list verification, licensing certification, employment status reporting, and resume screening, among other tasks as assigned.
• Operate office equipment, including printer, personal desktop computer, and other standard office equipment as necessary.

• Ability to type at least 45 WPM.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and a strong attention to detail.
• Excellent time‑management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
• Bilingual;
  Spanish speaking.
• Travel between The Worker sites is required for meetings, trainings, or coverage purposes.
• Evening or weekend hours are required on an as‑needed basis for participation in fundraising events or other business‑related activities.
• Must be able to obtain and maintain a Level One Fingerprint Clearance Card prior to hire.

• High School diploma or equivalent required.
• Clerical or related administrative experience preferred but not required.