Front Desk Coordinator

Front Desk Coordinator – Full time

Location:

538 W. McDowell Rd., Phoenix, AZ 85003

Schedule:

Tuesday - Friday: 9:30 am – 7 pm, Saturday 9:30 am – 5 pm (subject to change based on business needs. Must be willing and able to work in multiple locations)

We are seeking a goal‑oriented, proactive, and service‑mindful Wellness Coordinator to join our team. This customer‑facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast‑paced retail healthcare setting, this is the opportunity for you.

• Greet and check in patients, providing a friendly and professional first impression
• Manage the flow of patients through the clinic in a timely, organized manner
• Present and sell wellness plans and membership packages confidently and accurately
• Support the clinic’s sales goals by converting new and returning patients into members
• Answer phone calls and assist with appointment scheduling and patient inquiries
• Re‑engage inactive members and maintain up‑to‑date patient records using POS software
• Assist with clinic marketing efforts and community outreach
• Maintain a clean, organized front desk and clinic environment
• Collaborate with team members and chiropractors to ensure a positive patient experience

• High school diploma or equivalent required
• Minimum one year of customer service and sales experience preferred
• Strong phone, computer, and multitasking skills
• Energetic, motivated, and confident in a goal‑driven environment
• Positive attitude with a team‑oriented mindset
• Must be able to stand/sit for long periods and lift up to 50 pounds
• Office management or marketing experience is a plus

• Starting pay: $17‑$17.50 per hour + Bonus
• 401K, PTO, and holiday pay
• Medical, Dental and Vision insurance
• Opportunities for career growth within the network