Receptionist – Resource Center Specialist
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Administrative/Clerical
Clerical, Office Administrator/ Coordinator -
Customer Service/HelpDesk
Clerical, Office Administrator/ Coordinator, Bilingual, Customer Service Rep
Job Description & How to Apply Below
Responsibilities
- Serves as a primary point of contact for our members, staff, and the public.
- Plays a vital role in delivering exceptional service through phone, email, written correspondence, and in-person interactions.
- Triages incoming calls, greets and assists visitors, assesses needs, and directs inquiries.
- Shares responsibility for maintaining the membership database, resolving record discrepancies.
- Performs administrative functions such as managing conference rooms and calendars.
- High School Diploma or General Education Degree (GED).
- Bilingual (Spanish) Preferred.
- Minimum two (2) years’ experience in a front desk/reception or administrative position or two (2) years’ experience in a call center environment, preferably using an Automatic Call Distribution.
- Record Management
- Database Maintenance
- Call Triage
- Automatic Call Distribution
- Interpersonal Communication
- Problem Solving
- Written Correspondence
- High School Diploma
- General Education Degree (GED)
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