Office Admin

Benefits

• Casual, friendly work environment
• Competitive salary
• Training & development

Fish Window Cleaning is hiring a highly competent Office Admin for our small, but busy, North Phoenix office (Cave Creek Rd and Cactus Rd). We are looking for an exceptional professional who does more than just manage a desk—you anticipate needs before they arise. As the "voice" of our office, you create the critical first impression of our brand and play a major role in our continued growth.

You are a self‑motivated, friendly individual who thrives on staying two steps ahead. You don't just wait for a task list; you see what needs to be done and take the initiative to do it.

• Operational Excellence:
  Expertly handle accounts receivable and day‑to‑day office functions with uncompromising attention to detail.
• Customer
  
  Experience:
  
  Take ownership of the "first impression," ensuring every customer's interaction is seamless and positive.
• Proactive Problem Solving:
  Identify potential problems and take measures to avoid them to keep us running smoothly.

Compensation $20-$22/hour, based on experience

Schedule: Monday-Friday, start: 9am. End:
Between 1pm and 3pm, depending on workload (20 to 30 hours per week).

• Managing email communication (can be numerous at times)
• Collecting current and past due accounts
• Processing check, cash and credit card payments into our database
• Creating and maintaining relationships with National Maintenance Companies and their payment processes
• Creating bank deposits
• Entering, scheduling, and confirming job services into our database
• Instructing window cleaners on completing work orders and invoices properly
• Filing out all necessary paperwork
• Answering phones (< 10 calls/day; seeking 100% capture)

• Very high attention to detail – must be able to reliably notice and communicate elaborate details
• Competent and efficient – must be able to multitask and to process the volume of work and communication
• Good organizational skills and ability to follow-through
• Friendly, outgoing personality, love helping people
• Excellent communication skills on the phone, email and in person
• Demonstrate self-confidence and trustworthiness
• Ability to learn new software and systems
• Working knowledge of Word, Excel, and Outlook (may be tested)
• High School diploma/GED required
• Office-related experience is preferred
• Reliable transportation