Bilingual Corporate Receptionist​/Office Admin

• Location 10851 North Black Canyon Highway, Ste 700, Phoenix, AZ, 85029, United States
• Base Pay $17.00 - $19.00 / Hour
• Employee Type Full Time Non-Exempt

• Phone
• Email ashley.brown

iCare Health Services LLC is a healthcare company providing quality life-enhancing services to individuals and families in the State of Arizona since 2016. iCHS offers a unique combination of premier services such as day programs, behavioral health services, residential services, employment services, specialized habilitation services, and home and community-based social services to Arizona residents. Our programs and support empower adults and children with intellectual and developmental disabilities—as well as adults with mental health challenges.

Partnering with them are their caregivers, professionals, and families to help them learn, grow, and thrive in the communities that they live in.

The Corporate Office Administrative Receptionist is the first point of contact for visitors, clients, and team members, embodying professionalism and excellent customer service. This role involves managing the front desk, answering inquiries, coordinating office activities, and providing administrative support to ensure smooth operations within a corporate environment.

• Greeting visitors, clients, and staff in a friendly and professional manner.
• Answer and direct phone calls to the appropriate departments or individuals.
• Manage visitor check-ins, issue visitor badges, and ensure compliance with office security protocols.
• Ensure company brochures are updated and available in the reception area.
• Maintain a clean, organized, and professional reception area.

• Assist with scheduling meetings, maintaining conference room calendars, and coordinating meeting logistics.
• Help translate English to Spanish and via versa.
• Provide administrative support, including filing, photocopying, and data entry.
• Oversee the day-to-day administrative functions of the office, including managing emails, and coordinating communication between staff, directors, and executives.
• Handle incoming and outgoing mail, courier services, and deliveries including distributing materials to staff and members.
• Maintain office supplies inventory and place orders as needed.
• Help organize staff training sessions, meetings, program activities, outings, and special events, including preparing materials and coordinating logistics.
• Support recruitment efforts by coordinating job postings, scheduling interviews, etc.
• Serve as the primary point of contact for visitors, families, staff, and external service providers, answering inquiries and providing information about our programs.
• Address inquiries from visitors and employees with accurate information and a helpful attitude.
• Provide assistance to employees and executives with administrative tasks as requested.
• Act as a liaison between departments to facilitate communication and resolve issues.

• Ensure the reception area and common spaces are clean, organized, and welcoming.
• Assist with onboarding new employees by providing access badges and an office tour.
• Coordinate travel arrangements or accommodations for visiting executives or clients.

• Maintain visitor logs and records in compliance with office security policies.
• Update contact lists, directories, and office calendars regularly.
• Assist in creating and maintaining spreadsheets or databases for administrative projects.

• Support planning and execution of office events, such as employee appreciation days, meetings, or corporate celebrations.
• Coordinate catering, setup, and cleanup for events or meetings.

• Monitor and maintain office supplies, ensuring that the front desk and office areas are adequately stocked.
• Coordinate with the program manager to order supplies as needed.

• Follow all safety protocols, ensuring that the front desk and reception area are secure and that visitors are signed in and identified appropriately.
• Assist with emergency procedures, including directing visitors and participants during…