Unclaimed Property Specialist

Job Description – Unclaimed Property Specialist 2

Job Title: Unclaimed Property Specialist 2

Location: Phoenix, AZ 85007 (Hybrid)

Job Type: Contract (12 Months)

Schedule: Monday-Friday | 8:00 AM - 5:00 PM | 40 Hours/Week

Work Arrangement: Hybrid (80% Remote / 20% Onsite, based on business needs)

Start Date: August 3, 2026 (Tentative)

Seeking an Unclaimed Property Specialist 2 to support the Taxpayer Services Division. In this role, you will investigate and process unclaimed property claims, verify ownership documentation, communicate with claimants, and ensure compliance with state and federal regulations. This position requires strong analytical skills, attention to detail, and the ability to work independently while managing multiple claims.

• Process and investigate unclaimed property claims.
• Verify ownership through detailed review of supporting documentation.
• Conduct claimant interviews and follow-up investigations.
• Research records to locate and validate unclaimed property.
• Interpret and apply state statutes, federal regulations, and agency policies.
• Review legal documents including:
• Wills
• Trusts
• Powers of Attorney
• Affidavits
• Contracts
• Corporate resolutions
• Communicate professionally with claimants regarding claim requirements and ownership.
• Gather information from multiple sources to determine claim eligibility.
• Manage assigned workload while meeting quality and productivity standards.
• Maintain accurate records and documentation throughout the claim process.

• High School Diploma or equivalent.
• Experience with Data Entry
  .
• Experience with Claim Processing
  .
• Proficiency with Microsoft Office and word processing applications.
• Comfortable learning new software such as Google Workspace.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently with minimal supervision.

• Investigation or document review experience.
• Strong analytical and critical thinking skills.
• Ability to interpret legal and financial documentation.
• Excellent attention to detail and accuracy.
• Onsite days determined by the manager.
• Standard business hours (Monday-Friday).

• Local Phoenix, AZ candidates only.
• Resume must clearly mention current location.
• Must be available for an in-person interview within one week of the job posting closing.
• Must be able to start within two weeks of receiving an offer.
• Successful completion of Hire Right Background Check and Drug Screening is required.
• Security clearance/onboarding requirements apply.

Candidates with experience in claims processing, insurance claims, banking, financial services, legal support, records management, customer service, administrative support, or government operations who possess excellent investigative, documentation, and data entry skills will be a strong fit for this role.