Administrative Assistant 3

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Division of Developmental Disabilities (DDD)
4000 North Central Avenue, Phoenix, Arizona 85012

Salary: $36,000.00 - $40,100.00
Grade: 17
Closing Date:
August 10, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video.

Come Join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 3. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Independently composes letters and memos; prepares presentations; develops spreadsheets; maintains and enters information into Access databases in a timely & accurate manner; maintains & utilizes a tracking system for project management to ensure timely submission of internal and external assignments/work products.
• With minimal supervision, confers with supervisor, other Division staff, persons from community agencies, organizations, & businesses on a variety of subjects and issues. Answers and/or researches needed information from e-mail or phone calls from various staff or other entity requesting assistance, ensuring complete and timely responses. Works with members and families to resolve issues; reports on issues that are not resolved.
• Functions as office manager to: ensure compliance with DES, DDD, and District policies and procedures, promote a professional and customer service environment, maintain office support coverage, and maintain office equipment and supplies, etc.
• May provide support for multi unit fleet management.

Knowledge in:

• Principles and practices of administration and time management.
• Appropriate use of grammar, punctuation, and formatting various documents.
• Methods for tracking complex work with critical time lines.

Skills in:

• Excellent phone skills.
• Using computer software/programs, e.g., (Microsoft Office Products and Google Suite).
• Oral and written communication.

Ability to:

• Use independent judgment and work independently.
• Think through problem situations and manage difficult phone calls.
• Compose various documents with minimal supervision. Multi-task and complete work within required time lines.

The ideal candidate for this position will have:

• Three years responsible administrative experience; OR Bachelor's degree in a field appropriate to the assignment from an accredited college or university and two years responsible administrative experience; OR a Master's degree in a field appropriate to the assignment from an accredited college or university and one year responsible administrative experience.

• Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license,…