Bilingual Receptionist

Bilingual Receptionist (JN - Phoenix, Arizona

Salary: USD
18.5 - USD
20.5 per hour

We are seeking a professional, polished, and customer-focused Bilingual Receptionist to serve as the first point of contact for clients, visitors, and guests. This is an excellent entry-level opportunity for someone looking to gain experience in a respected law firm environment while developing administrative and office management skills.

The ideal candidate is bilingual in English and Spanish, maintains a professional demeanor, values confidentiality, and enjoys providing exceptional customer service.

Key Responsibilities

• Greet clients, visitors, and guests, directing them to the appropriate staff member or meeting location.
• Answer, screen, and route incoming phone calls while taking accurate messages and scheduling appointments.
• Maintain strict confidentiality and uphold the firm's standards for client service and privacy.
• Receive and distribute incoming mail, packages, legal documents, and courier deliveries.
• Coordinate pickup and delivery of office documents, ensuring timely and secure handling.
• Maintain a clean, organized, and welcoming reception area and conference rooms.
• Assist with office opening and closing procedures.
• Support office operations, including ordering and maintaining office supplies.
• Coordinate with vendors and service providers regarding maintenance, deliveries, and equipment needs.
• Assist with general administrative and office support tasks as needed.
• Perform other duties as assigned.

Qualifications

• Bilingual in English and Spanish required.
• Professional appearance and demeanor suitable for a law firm environment.
• Strong customer service and communication skills.
• Ability to handle confidential information with discretion.
• Excellent organizational and multitasking abilities.
• Proficiency with basic office technology, including phones, email, and Microsoft Office.
• Previous receptionist, administrative, customer service, or front desk experience is a plus, but not required.