Part-Time Customer Service Clerk - Parks and Recreation Department

ABOUT THIS POSITION

The Parks and Recreation Department provides residents and visitors more than 41,000 acres of desert parks and mountain preserves with 200 miles of trails, 189 parks, 33 community and recreation centers, 29 pools and 8 golf courses. Over a million Phoenix-area residents regularly enjoy the City's parks, playgrounds, walking paths, athletic fields and open green spaces.

This position handles inquiries regarding operations and programs, permit transactions, athletic field reservations, and maintenance requests. Duties include filing, report writing, and communication with internal and external customers. The Customer Service Clerk also performs basic cashiering duties such as processing customer credit card transactions.

IDEAL CANDIDATE

* Basic computer skills to include Microsoft Office products or equivalent.

* Familiarity with Parks and Recreation services

* Excellent verbal & written communication skills.

* Strong clerical ability and mathematical skills (add, subtract, multiply, divide).

SALARY

Pay Range: $17.22 - $26.70 per hour.

Hiring Range: $17.22 - $18.97 per hour.

Pay Range Explanation:

* Pay range is the entire compensation range for the position classification.

* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only:
Please understand that this is pay grade 331. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

* Promotions occur when the last two digits of the pay grade increase.

* Demotions occur when the last two digits of the pay grade decrease.

* Lateral transfers occur when there is no change to the last two digits of the pay grade.

* When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS  Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

Part-time employees are eligible for earned paid sick time, city training, and free or discounted bus and light rail fares.

MINIMUM QUALIFICATIONS

* One year of experience in meeting the public and performing varied office and clerical tasks.

* Supplemented by courses in bookkeeping, and demonstrated typing skills.

* Other combinations of experience and education which meet the minimum requirements may be substituted.

* All finalists for positions are subject to a criminal background check applicable to the department or position.

* Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.

* Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.

* For information regarding pre-screening and driving positions, .

* The City job description can be found here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

* Experience updating records and work materials.

* Experience managing shared calendars.

* Experience conducting basic research.

* Experience using basic electronic purchasing systems and databases.

* Experience developing basic electronic communication, memos, letters and reports.

* Experience operating multi-line telephone systems.

* Proficient in Spanish.

RECRUITMENT DATES

Recruitment closes August 17, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

* Job interviews may be held by video or audio conference.

* If you are in need of computer resources,  for free options.

* Arizona at Work has frequent classes to help with…