Accessibility and Compliance Program Coordinator

Program Coordinator

The Program Coordinator serves as the Judicial Branch's ADA Title II Coordinator and is responsible for planning, coordinating, implementing, and evaluating the Judicial Branch's accessibility and reasonable accommodation program under the Americans with Disabilities Act ("ADA"). The position coordinates accommodation requests from members of the public; develops procedures, forms, guidance, and training; provides technical assistance to Judicial Branch personnel; monitors program effectiveness;

and recommends improvements that promote meaningful access to Judicial Branch services, programs, activities, and facilities.

The position also coordinates related compliance and administrative functions within the Office of General Counsel, including public records administration, litigation holds and records preservation, Judicial Branch policy administration and lifecycle management, conflict of interest and secondary employment processes, and liaison activities with internal departments and external agencies. The position works independently on complex and sensitive matters requiring sound judgment, discretion, organization, and effective communication with individuals from diverse backgrounds and abilities.

The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every

person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

We recognize your time is valuable, so please apply if you meet the following required qualifications:

• Bachelor's degree in public administration, business administration, court administration, disability or accessibility services, compliance, social sciences, justice studies, or another field related to the program areas.
• Other combinations of education and experience may be considered in substitution for the minimum qualifications.

Our preferred candidate has:

• Experience coordinating a specialized program, compliance function, accessibility program, or other cross-departmental administrative program.
• Experience working in a court, governmental, public-sector, or other legal environment.
• Experience with ADA Title II, disability access, reasonable accommodations, or accessibility initiatives.
• Experience developing, administering, reviewing, or maintaining organizational policies and procedures, including use of policy-management, workflow, records-management, or document-control systems.
• Experience utilizing case management, records management, workflow automation, data tracking, or project management systems.

Knowledge of:

• Principles and practices of program administration, including planning, implementation, coordination, evaluation, performance measurement, and continuous improvement.
• ADA Title II accessibility and reasonable accommodation principles and related governmental compliance responsibilities.
• Public-sector and court operations, policies, procedures, and administrative processes.
• Public records, records management, confidentiality, records preservation, and information governance principles.
• Principles and practices of policy administration, document control, policy review cycles, version management, approval workflows, and organizational records governance.
• Office administration, project coordination, data tracking, and business technologies used to support program operations.

Skill in:

• Coordinating complex programs, projects, and administrative processes involving multiple departments, judicial officers, attorneys, government agencies, vendors, and members of the public.
• Communicating effectively and professionally with individuals from diverse backgrounds and abilities while exercising empathy, active listening, conflict-resolution skills, diplomacy, and sound judgment.
• Developing and delivering training, technical assistance, written guidance, reports, presentations, and informational materials for varied audiences.
• Collecting, organizing, analyzing, and reporting program information, trends, activity measures, and service needs.
• Using technology, software applications, workflow tools, and business systems to support program administration, records management, compliance, and process improvement.
• Prioritizing and managing multiple assignments while meeting critical deadlines in a fast-paced environment.

Ability to:

• Work independently with minimal supervision while exercising sound judgment and discretion in handling sensitive program, compliance, and…