Agency Support Float
Listed on 2026-08-23
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Front Desk/Receptionist
- Location 6601 N 27th Ave,Phoenix, AZ, 85017,United States
- Base Pay $18.00 / Hour
- Employee Type Full Time Non-Exempt
- Travel 10%
- Manage Others No
Contact information
- Name Human Resources
- Phone
GOMPERS
JOB DESCRIPTIONJob Title: Agency Support Float
Department:
Administration/Agency-Wide Support
Reports To:
CEO, VP of Operations /Director of assigned department
FLSA Status: Non-exempt
Prepared Date: 08/19/2026
OBJECTIVE
To provide flexible operational support throughout Gompers based on Agency and program needs. The Receptionist/Float is a cross-trained, agency-wide support position that may provide coverage and assistance in multiple areas, including Front Desk/Administration, Direct Support programs, Transportation, and Employment Services. The employee is responsible for performing assigned duties safely, professionally, and in accordance with Gompers policies and procedures, member‑specific requirements, required training, and the direction of the assigned Supervisor or Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Participate in the daily operations of the Front Desk and serve as a professional first point of contact for members, families, visitors, vendors, staff, and community partners.
2. Provide clerical and administrative assistance to the Vice President of Operations, CEO, Human Resources, Directors, and other Administrative Staff as assigned.
3. Answer and route incoming calls; greet and appropriately direct visitors; and provide general information in accordance with Gompers policies and procedures.
4. Follow established building access, visitor, and Front Desk safety procedures, including monitoring entry points and verifying individuals before granting access when required.
5. Maintain confidentiality of member, employee, and Agency information and follow established procedures regarding the discussion, release, paging, and handling of confidential information.
6. Assist members and providers with established clock‑in and clock‑out procedures as needed and communicate identified issues or missed punches to the appropriate supervisor.
7. Promptly communicate member absences, late arrivals, transportation‑related information, and other Front Desk notifications to the appropriate department or leadership staff.
8. Maintain Front Desk administrative materials, including member locator information, telephone extension lists, forms, schedules, and other assigned records.
9. Prepare employee identification badges and coordinate required information with Human Resources in accordance with established procedures.
10. Assist with approved purchasing, ordering, inventory, receipt, and distribution of office supplies and other Agency materials.
11. Assist with copying, filing, data entry, preparation of flyers and administrative materials, and other general office duties.
12. Follow established notification procedures when law enforcement, Adult Protective Services (APS), emergency personnel, or other official agencies arrive or contact the Front Desk.
13. Maintain an organized, professional, and presentable Front Desk and reception area.
14. Perform other duties as assigned within the scope of the position and the employee’s training and qualifications.
FLOAT STAFF DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as necessary.
1. This is a full‑time position. In addition to the Front Desk schedule, the employee may be assigned additional department tasks based on Agency and program needs.
2. Provide temporary coverage and operational support to various Gompers departments, programs, or locations as assigned.
3. Light travel between Gompers locations or other approved work locations may be required as needed.
4. Report to the assigned department and follow the direction of the Supervisor or Director responsible for that department while completing the assignment.
5. Complete orientation and/or training required for assigned Float responsibilities before independently performing duties when applicable.
DIRECT SUPPORT STAFF DUTIES AND RESPONSIBILITIES
1. Provide direct support and supervision to members when assigned to a program or service…
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