Probation Administration Assistant

Probation Administration Assistant

The Probation Administration Assistant provides administrative support to various areas of Adult Probation in order to ensure smooth daily operations in the Adult Probation Department of the Judicial Branch of Arizona, Maricopa County.

The Adult Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. Join our nationally recognized Adult Probation Department and become part of an award-winning agency of professionals committed to continuous improvement in the quality of community life by offering hope to neighborhoods, victims and individuals under supervision.

We recognize your time is valuable, so please apply if you meet the following required qualifications:

• High School Diploma or GED
• Two (2) years of general clerical experience
• OR
• Combined Education And Experience
  
  Qualifications:
  
  Post-secondary education may substitute for the experience on a year for year basis
• Must possess and maintain a valid Arizona Driver's License at the time of hire

• Knowledge and proficiency with iCIS and Microsoft Office Software
• Bilingual in Spanish/English
• Experience in a legal/court environment
• Willingness to travel and provide coverage at other area offices

Knowledge Of:

• Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology
• Principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Case-flow management
• Office 365 (Word, Excel, Outlook, One Drive, and SharePoint)

Skill In:

• Typing with minimal errors
• Operation of office equipment including, but not limited to, fax machine, printer/copier, computer terminals, and multi-line telephone systems
• Providing support for services provided to other departments and members of the public
• Using effective time management skills to handle multiple tasks at one time with numerous interruptions

Ability To:

• Accurately prepare and maintain records, files, and reports
• Operate computer equipment and use software programs to complete required paperwork, reports, email correspondence, telephone communication, conduct research on the Internet and perform other administrative tasks
• Learn department specific software
• Adjust to changing circumstances, remain flexible, take on other roles when necessary and adapt to changing priorities as the situation requires
• Provide customers with clear explanations and directions verbally or in writing
• Respond to customer inquiries and requests in a timely and complete manner and resolve issues at the lowest organizational level
• Drive to meetings and trainings

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Provides administrative support to the department
• Distributes documents to appropriate sources
• Responds to inquiries regarding court cases, answers questions from the public and Judicial Branch staff.
• Performs a variety of case management functions, including reviewing case status reports and researching cases.
• Operates copier, printer and fax machines as needed
• Maintains files and coordinates file storage system
• Performs other duties and special projects as assigned

Working Conditions:

Office setting. While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms.

Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

Additional Information:

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a…