Administrative Assistant

# Scheduling Coordinator (32761)
Phoenix, AZ 85012## Overview Salary Range $19.00 - $23.00 Hourly Position Type Full Time

Travel Percentage None## Description Our Phoenix office is looking for a Full-time in office
** Administrative Assistant
** to join our team!
** Exam Works
* * is looking for a
** Scheduling Coordinator
** to join our team!

As a
** Scheduling Coordinator**, you’ll be the superhero behind the scenes, helping to
** coordinate appointments
** and
** support our clients, physicians, and examinees
** with ease.
** Perks of the Role:**
* ** Full-time
** position:
Monday-Friday,
* ** Competitive pay**: $19 to $21 per hour
* ** Start ASAP**:
We’re looking for someone who’s ready to
** jump in and get trained**—we’ll have you
** hitting the ground running
** in no time!
** Duties and

Responsibilities Include:

*** Schedules examinations through IME Centric or office specific system database.
* Schedules and confirms appointment dates and times with physicians' offices.
* Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
* Coordinates with the client to obtain required medical records prior to examination.
* Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination.
* Prepares and sends exam notification letters daily.
* Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred.
* When required, responsible for ensuring prompt pre-payment for services issued.
* Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.
* Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information.
* Provides support and/or coverage to satellite offices as needed.
* Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc.
* Processes mail, deliveries and shipments as needed.
* Participate in various educational and or training activities as required.
* Perform other duties as assigned.## Qualifications
** Education and/or Experience*
* * High school diploma or equivalent required.
* A minimum of one year related experience; or equivalent combination of training and experience.
* Experience in a medical office preferred.
** QUALIFICATIONS
* ** Ability to consistently handle multiple phone lines with heavy call volume.
* Ability to operate computer, fax, copier, scanner, and telephone.
* Must be able to type a minimum of 35 W.P.M.
* Ability to follow instructions and respond to upper managements’ directions accurately.
* Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
* Must demonstrate exceptional communication skills.
* Must be able to work independently, prioritize work activities and use time efficiently.
* Must be able to maintain confidentiality.
* Must be able to demonstrate and promote a positive team
-oriented environment.
* Must be able to stay focused and concentrate under normal or heavy distractions.
* Must be able to work well under pressure and or stressful conditions.