Clerk II - Transportation Dept

Purpose Statement

The job of Clerk II
- Transportation is done for the purpose/s of greeting and directing visitors, responding to inquiries from staff, the public, parents, students, etc., providing clerical support to administrative personnel, and providing requested information and/or referral to other parties.

The job of Clerk II
- Transportation is done for the purpose/s of greeting and directing visitors, responding to inquiries from staff, the public, parents, students, etc., providing clerical support to administrative personnel, and providing requested information and/or referral to other parties.

This job reports to Department Director

• Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries, and/or taking messages, emailing messages.
• Coordinates a variety of projects, functions and/or program components (e.g. meetings, Read Across America program, substitute coverage, peer mediation schedules, etc.) for the purpose of completing activities and/or delivering services in a timely fashion.
• Greets individuals entering the building (e.g. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building security procedures.
• Inputs data into commercial and customized databases (e.g. attendance, scheduling, employee parking, transcripts, etc.) for the purpose of ensuring accuracy of data.
• Maintains a wide variety of manual and electronic documents files and records (e.g. absence reports, counselor schedules, etc.) for the purpose of providing up-to-date information and/or historical reference in accordance with established administrative guidelines and legal requirements.
• Performs general clerical functions (e.g. copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations.
• Schedules a wide variety of activities (e.g. appointments, building use, bus and van usage, etc.) for the purpose of making necessary arrangements for assigned administrators and supervisors.
• Distributes items within the site (e.g. mail, discipline notes, special delivery and overnight mail/packages, messages, etc.) for the purpose of ensuring receipt to addressee.
• Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.

• Maintains reception area materials for the purpose of providing resource information to visitors.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

• SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: preparing and maintaining accurate records; operating standard office equipment; utilizing pertinent software applications; customer service; screening telephone calls.
• KNOWLEDGE is required to perform basic math; understand written procedures, write routine documents, and speak clearly; and understand written and oral instructions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: business telephone etiquette; office practices; record keeping and record retention practices.
• ABILITY is required to schedule activities and/or meetings; gather, collate, and/or classify data; and use basic, job- related equipment. Flexibility is required to work with others in a variety of circumstances; work with data utilizing specific, defined processes; and operate equipment using defined methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data;
  
  and utilize specific, job-related equipment. Some problem solving may be required to identify issues and select action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited. Specific ability based competencies required to satisfactorily perform the functions of the job include: maintaining confidentiality; adapting to changing priorities; working with frequent interruptions;…