Phoenix, AZ - Business Operations - AZDES - DBME - Administrative Assistant

Join Our Team as an Administrative Assistant in Phoenix, AZ!

Are you looking for an exciting opportunity in the heart of Phoenix, Arizona? Join us as an Administrative Assistant and be part of a dynamic team dedicated to supporting the Arizona Department of Economic Security. Work in a vibrant city known for its sunny weather and thriving community.

As an Administrative Assistant, you will play a crucial role in ensuring smooth business operations. Your responsibilities will include:

• Operating communication systems to manage incoming calls and visitor check-ins.
• Handling emergency calls, monitoring alarms, and providing basic customer service.
• Locating specialized doctors for claimants and scheduling consultative examinations.
• Responding to inquiries from claimants and other stakeholders regarding claim status and transportation assistance.
• Contacting claimants, attorneys, and medical sources to assist claim adjudicators.
• Ensuring daily assignments are completed using a tracking system.
• Conducting case development activities requiring analysis and judgment.

• High School diploma or equivalent.
• Strong customer service skills, both internal and external.
• Experience in scheduling and front desk operations.
• Proficient computer skills.
• Security clearance required.

• Bilingual capabilities.

This position offers the potential to transition to a hybrid work model after training. If you're ready to make a difference and thrive in a supportive environment, we want to hear from you!