Phoenix, AZ - Business Operations - AZDES - DBME - Administrative Assistant

Are you looking for an exciting opportunity in the heart of Phoenix, Arizona? Join us as an Administrative Assistant and be part of a dynamic team dedicated to supporting the Arizona Department of Economic Security. Work in a vibrant city known for its sunny weather and thriving community.

As an Administrative Assistant, you will play a crucial role in ensuring smooth business operations. Your responsibilities will include:

• Operating communication systems to manage incoming calls and visitor check-ins.
• Handling emergency calls, monitoring alarms, and providing basic customer service.
• Locating specialized doctors for claimants and scheduling consultative examinations.
• Responding to inquiries from claimants and other stakeholders regarding claim status and transportation assistance.
• Contacting claimants, attorneys, and medical sources to assist claim adjudicators.
• Ensuring daily assignments are completed using a tracking system.
• Conducting case development activities requiring analysis and judgment.

• High School diploma or equivalent.
• Strong customer service skills, both internal and external.
• Experience in scheduling and front desk operations.
• Proficient computer skills.
• Security clearance required.

• Bilingual capabilities.

This position offers the potential to transition to a hybrid work model after training. If you're ready to make a difference and thrive in a supportive environment, we want to hear from you!

Apply now to become a vital part of our team!

Subject Line:
Administrative Assistant Opportunity in Phoenix, AZ

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