Master Technician - CDJR of North Phoenix

Master Technician

The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in Auto Nation as a care-giver for their vehicle safety and reliability. Keep America Moving. Drive your Technician Career with Auto Nation. At Auto Nation, we don't just service vehicles, we support the people who keep them running.

As America's most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.

• Competitive pay and benefits
• Paid training and OEM certification support
• Opportunities to grow into Service, Sales, Management, Regional, and Executive roles
• Career options coast to coast through our nationwide footprint of locations

Valid driver’s license

A passion for cars and customer service

• Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as "special tools".
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty

The performance of a Master Technician is measured by achieving:
Targeted production Targeted Customer Satisfaction Index

• High School diploma or equivalent
• 7+ years of experience as an automotive technician
• OEM and/or ASE Master Certified
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

• Master-Certified Technician
• Service Advisor
• Service Management

This position pays up to $54.00 per flat rate hour.

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto Gear
• Access amazing deals and discounts through You Decide, a website with offers from top providers and retailers

Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide. Auto Nation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.

We value innovation, teamwork, and a commitment to making a positive impact in the world. At Auto Nation, what drives you, drives us. we're looking for passionate and committed people to bring their drive to our team.

We're Auto Nation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At Auto Nation, we're not just interested in keeping up with the times - we're dedicated to leading the charge.