Management Analyst

Overview

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Management Analyst 3

OFFICE OF FOSTER CARE SUPPORTS

3003 N Central Ave, Phoenix, AZ 85012

Salary: $27.1410 HRLY / $56,453.28

Grade: 20

Closing Date:
February 9, 2026

Under the general supervision of the Program Administrator, the Management Analyst 3 acts as the primary source of contact for the Office of Licensing and Regulation's Active Contract Management process. Primary responsibilities include overseeing the Office of Licensing and Regulation's implementation of the Active Contract Management process by manipulating data, ensuring sustainability and deploying and updating graphs and reports for provider meetings.

NOTE:

May not seek nor maintain a license or certification for any services regulated by OLR, nor seek or maintain secondary employment with any entity regulated by OLR during employment within OLR.

• Retrieves, updates, manipulates and analyzes data & reports. Visualizes data through charts/graphs, PowerPoint presentations. Develops and composes a variety of reports/charts on performance activities, functions, trends, conditions, or volume of occurrences. Develops scorecards, templates, and other tracking methods to track and increase productivity/uniformity in process.
• Creates data and charts/graphs in provider meetings and engagements. Prepares for and attends quarterly provider meetings.
• Provides technical assistance and training to internal and external stakeholders related to data collection and information for contract, policies, procedures, data manipulation, and interpretation.
• Quarterly data clean up for various reports.
• Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

• Regulatory principles and practices, as well as federal and state laws and regulations regarding licensing
• State and agency policy and procedures governing licensing
• Interview and information gathering techniques
• DCS organizational structure and agency human resource policies and procedures
• Data collection systems such as Tableau, Stata, Einstein, Microsoft Access, and Excel
• Project management/control methodologies
• Writing and presentation of reports
• Personal computers and software (e.g. Microsoft Office, Access, Excel)
• Data analysis principles
• Problem solving techniques

• Organization and workload management
• Verbal and written communication of complex contractual issues in a clear, concise and effective manner to external stakeholders
• Establishing and maintaining interpersonal relationships
• Conflict resolution
• Utilizing computer software, including Stata, Microsoft Office, Quick Connect, and CHILDS
• Planning and prioritizing work
• Attention to detail
• Providing excellent customer service
• Analyzing and interpreting data

• Work without direct supervision
• Understand and interpret state and federal laws and proposed legislation as it pertains to DCS programs and services
• Remain focused on task(s) and complete assignments within deadlines
• Establish and maintain working relationships with colleagues, staff, other departments, and the public
• Demonstrate tact and diplomacy in representing the department
• Understand and address the concerns of individuals regulated by OLR
• Multi-task with accuracy
• Communicate effectively, verbally and in writing
• Analyze complex problems or issues
• Display sound judgment
• Work as a member of a team as well as independently
• Be flexible/adaptable
• Think critically and solve complex problems

The selected candidate will have a degree in data science, public or business administration, or other related field and experience with audit or fidelity monitoring, computer science, contract management, or statistical analysis.

Requires the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the…