Customer Program Manager

Overview

Position Summary:

Employee is responsible for total management of specific customer platforms. Total synchronization of all programs related internal departments (Engineering, Operations, Supply Chain, Assembly, Manufacturing, and Quality)

Essential Job Functions
:

• Follow all established quality management system procedures and work instructions as applicable.
• Manage integrated project management team focusing on project activities and overall project plans.
• Work with diverse teams and help coordinate activities to support project implementation.
• Negotiate contract and subcontract terms and conditions, non-disclosure agreements (NDAs) and teaming agreements with the goal of establishing contracts and agreements with favorable terms.
• Create complex purchase contracts with negotiated terms and conditions using established policies and procedures as required satisfying customer requirements for goods and services.
• Develop recommendations to improve policies and procedures.
• Ensure equitable commitment is made with suppliers in support of customer needs and goals.
• Develop standard reporting guidelines for performance monitoring.
• Develop standard performance metrics for performance monitoring.
• Monitor and maintain inventory based on demand, schedules and forecasting activity.
• Interface with internal and external customers and suppliers to ensure execution of VITRON strategies.
• Manage supplier performance and ensure satisfactory contract performance is maintained.
• Develop standard performance metrics for performance monitoring.
• Prepare and attend all VITRON production status meetings and provide status as required.
• Ensure profitability on procured products.

Knowledge &

Skills:

• Experience developing supplier relationships with resulting improvements in services.
• Experience in reducing material costs and managing capital expenditures.
• Ability to effectively communicate verbally and in writing with vendors, management, and co-workers.
• Ability to interface with technical and non-technical personnel.
• Knowledge of supplier owned inventory.
• Experience with Microsoft Office suite such as Word, Excel, Power Point and Project.
• Ability to multi-task and prioritize tasks in a dynamic environment.

Education and Experience:

Three (3) years’ experience in Project / Program Management, Procurement, Accounting, or Finance. Experience working within a fast-paced aerospace manufacturing environment preferred.

Stooping, crouching, reaching, walking, lifting, grasping, talking, hearing, repetitive motion. Must be able to lift 25 lbs. Must have close visual acuity. May be subject to atmospheric conditions such as fumes, odors, dust.