Business Development Manager

Phoenix - Arizona - United States of America

Global Workplace Solutions (GWS) Local is a hard services‑led, tailored facility management solution. We self‑perform hard services while partnering with best‑in‑class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high‑level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best‑in‑Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

As a CBRE Business Development Manager, you will be responsible for developing and closing new business opportunities within target market sectors while providing quality service.

This job is part of the Sales function, who are responsible for the design of sales solutions that are presented and sold to potential, new and existing clients.

• Negotiate and successfully close sales opportunities to meet and exceed agreed sales targets within the target markets agreed by the Business Development Director and Divisional Managing Director
• Develop and build long‑term professional customer relationships with existing, new and potential clients. Maintain excellent relationships and after sales support to build mutual confidence in line with the agreed business strategy
• Identify and build a long term active pipeline, exploring both existing markets and targeting new market opportunities
• Use innovative means to develop new sources of profitable business
• Take complete ownership of, develop and deliver exceptional sales and tender documents and presentations, in line with Company standards. Generate tenders and relevant document preparation, using the specialist support functions (procurement, HR, QHS etc.) as well as local managers and the Business Development Managers
• Raise the company and business profile by representing CBRE at industry events, high level networking and promoting an image of professionalism at all times
• Keep up‑to‑date with industry developments, maintaining awareness of competitor activity and market trends
• Ensure that the BU Leader is fully aware of all activities. Liaise regularly with the Sales Director to ensure they are fully updated on all sales activities and potential new business opportunities. Ensure that specialist functions e.g. HR, QHS and Commercial are advised of any new potential business to ensure compliance
• Ensure that appropriate sign‑offs are adhered to when considering new business opportunities
• Maintain records and relevant contract documentation in the support of tenders and re‑bids for the Business
• Deal promptly and professionally with all pre‑qualifications.
• Support re‑bids and variations for existing clients
• This is not a comprehensive list of job requirements, additional tasks may be included.

• Minimum of 5 years of related experience and/or training with a background in finance, consulting, or analytics preferred
• Experience must include a minimum of 2 years in developing outsourcing solutions, pricing, and org development models
• Integrated Facilities Management solutions preferred.

• Driven by targets and comfortable in a high pressure sales environment
• Excellent verbal and written communication skills. Must be detail conscious and methodical in approach.

• Must demonstrate a strong sense of customer focus and promote a sense of team spirit within the office
• Must be able to influence others and engender confidence in senior managers through both face‑to‑face, telephone and written communication
• Self‑motivated. Able to prioritize demands and make decisions under pressure. Able to work as part of a multidisciplinary team, providing support to other areas of the business on occasions, as required
• Be self‑sufficient: able to work on your own as well as in a team.

• Must be flexible to work outside core office hours from time to time to meet tight deadlines as set by customers
• This role will require travel on occasions, to other…