Senior Director - Hybrid - Phoenix, AZ

About the role

The National Director serves as the interface between the client, the delivery team and/or the local team. Creates long term relationships with a portfolio of assigned, existing and/or new clients. Serves to understand the client demands, plan how to meet those demands, and drive sales for the company as a result. Primarily focuses on selling the LHH Recruitment Solutions US suite of services over a national geography.

Responsible for expanding existing business through partnerships with The Adecco Group's Ecosystem.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manage portfolio of accounts and through business development and account management, strategize how to grow those accounts year over year
• Continuously building and updating client organization chart through day-to-day correspondence
• Schedule and attend client meetings as needed
• Participates in special projects and performs other duties as assigned
• Execute Quarterly and Annual Business Reviews as needed
• Collaborate with National Sales Team, local leadership, and BDMs to achieve sales quotas, grow the business; identify new opportunities
• Lead point of contact for any day to day matters specific to clients
• Liaison between the client and the delivery team/local team to move candidates through the ordering process expeditiously
• Identify and communicate customer needs
• Communicate account updates; delivery challenges; client concerns/client satisfaction; team concerns/team satisfaction; areas of opportunity; progress reporting (growth and decline - monthly or quarterly)
• Assist with high severity requests or issue escalations as needed

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Bachelor's degree and a minimum of three (3) years of staffing experience is required. Minimum of six (6) years of experience may be considered in lieu of a degree. Recent history of Champions Club or All-Star level sales success. Willingness and ability to travel required. Prior experience with National Accounts is highly desirable.

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

• Ability to communicate effectively, verbally and in writing.
• Ability to proactively establish and maintain effective working relationships.
• knowledge of accounting and operations
• Ability to prioritize, organize and perform multiple work assignments simultaneously while successfully meeting deadlines.
• Ability to analyze problems, assess business needs and develop and implement creative solutions.
• Ability to function effectively with or as part of a team.
• Ability to effectively influence others at various levels within the organization.
• Ability to simultaneously manage multiple projects that vary in nature and scope.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook

It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands.

We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset
-that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what we make us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

We believe that…