Phoenix - Front Desk Manager

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We are looking for a candidate who works well independently and thrives in a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming are essential. The pay is $54,595 per year for this full-time position.

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day as one of our site supervisors…

As an NFC Amenity Site Supervisor, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Site Supervisors are the backbone of our operations and work alongside our area leadership team to manage and support the on‑site staff.

Ultimately, your priority is to make our residents feel at home by demonstrating genuine sincerity and appreciation and fostering a culture of teamwork with your coworkers. Responsibilities:

• Assist in hiring, training, and mentoring a team that will follow the company's mission and brand standards.
• Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
• Create operating systems and checklists to ensure a well‑maintained, clean facility. Be the primary point of contact for facility maintenance, repairs, and cleaning.
• Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management.
• Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Coordinate all facility reservations.
• Facilitate contractor check‑ins and check‑outs, and cultivate relationships with the company's preferred vendors.
• Assist in the preparation of the community events required by the building.
• Stay abreast of industry standards, technology, and trends.
• Perform other duties as assigned that relate to the success of the property.
• This position requires you to work exclusively at the front desk.
• Follows all HR and Risk Management Company Policies
• Performs miscellaneous job‑related duties as assigned.
• Covers shifts for team members to ensure proper staffing requirements are maintained.
• Use the Company Approved Team Scheduler to ensure payroll budget compliance.

Check out our website at  and join our Social Networks:

• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements are available for some applicable positions.
• State‑required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development:
  We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

Some of the traits and qualities we look for in this position include

• Front Desk Management
• Hospitality Management
• Outgoing Personality
• Teamwork
• Detail‑Oriented
• Proactive
• Scheduling
• Accuracy
• Training & Teaching Others
• Client Relationship Skills

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US.

Re‑hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad, the pay is $54,595. It has been listed at $ 54,000 in the past.#J-18808-Ljbffr