Project Manager Supervisor

Overview

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Phoenix, AZ

Final date to receive applications: Posted Until Filled

Please note that the position may be filled before or after the listed Final date to receive applications. Applications will only be accepted while the posting remains active.

The Project Manager Supervisor provides project management leadership for managing projects. Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress. Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures. Obtains orders and provides order entry, expediting, pricing, follow-up, and other value-added services, as required.

Essential Functions

• Leads and supervises staff and ensures employees are performing job responsibilities, meeting established goals, and ensuring the company's high-quality standards.
• Works closely with Border States leaders and stakeholders to provide project management for the assigned projects to meet and exceed sales and gross profit objectives.
• Manages the project and team from the planning phase to the completion of each assigned project which may include bidding, day-to-day customer service support, and managing product categories.
• Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.
• Coaches the team to be responsive to customers with timely follow-up on technical inquiries and requests.
• Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress.
• Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.
• Consistently provides responsive, quality service to customers, including timely follow-up on technical inquiries and requests.
• Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• Provides assistance in product evaluations, inventory management, pricing development, and other related services.
• After bid date, follow-up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer's required deadlines.
• Responsible for the completion of each assigned project.
• Obtains orders and provides order entry, expediting, pricing, follow-up, and other value-added services, as required.
• Coordinates with the Customer Financial Services staff to resolve customer-billing problems resulting from errors in the quotations process, pricing, shipping, delivery or other customer service/credit areas.

• May develop quotations for customers within the company's profit objectives and guidelines.
• Responsibilities may include overseeing all or some of the following: product application and support, estimating, procurement, material management, staging, kitting, storage, job site delivery, back hauling and project close out.
• May be required to consult with engineers and developers on given projects.
• May be responsible for calls on customer accounts and actively seek to develop new accounts in order to secure orders and generate sales of products and services.
• May perform material takeoff of bids and may assist with negotiating with vendors for best pricing and best delivery of products to customers and/or jobsites.
• May develop quotations and request bid/performance bonds for customers within company profit objectives and guidelines.
• Contacts vendors for pricing, as needed.
• Attends training programs, as required. May assist with trade shows, as needed.

• Minimum of a business or trade degree preferred or the equivalent in work experience.
• Minimum of 2 years of prior customer service, quotation or sales experience with strong knowledge of electrical products and utility systems preferred.
• Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
• Ability to read, write and speak in English preferred.
• Prefers strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), Internet, Email and SAP software.

• For PRVI, technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
• For PRV, technical ability to read specifications and drawings highly preferred. Excellent interpersonal, written, and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize…