I&O Business Manager

Overview

JLL empowers you to shape a brighter way
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Firm Overview

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage, and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.8 billion and operations in over 80 countries around the world, our more than 108,000 employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities see a brighter way. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

The Opportunity

The Business Manager role for the Infrastructure and Operations organization is a critical role supporting the Head of I&O and the overarching technology leadership team, direction and success  role is active across multiple and varied activities designed to allow the Head of I&O to be most productive. This individual regularly leverages their internal and external network, as well as a deep knowledge of the organization, to proactively identify areas of support needed.

This individual is focused on overseeing key business initiatives of the organization, supporting on and driving company-wide projects large and small, supporting the I&O on internal and external engagements, client meetings, etc., and driving execution into the broader organization.

Primary Responsibilities

• Prepare materials for Head of Infrastructure and overarching IT organization
• Internal and External meetings - prepare agendas for trips with clients, presentations, speaking engagements, panels, etc.
• Maintain abreast of internal JLL and external macro-economic trends to incorporate thoughts into briefings or analysis provided
• World Economic Forum and other large corporate events
• Drive follow-up and advance priorities, liaising with internal stakeholders
• Assist with key client correspondence and follow-ups

Global Executive Board Partnership

• Work closely with the other business managers and provide leverage to the Head of Infrastructure on assignments that can include highly confidential and delicate topics
• Support for the Global Executive Board and Board of Directors. Working with other IT leaders and their business managers
• Set out and adjust agenda for GEB meetings, BoD meetings, GEB calls, ad hoc requirements with input from CIO, GEB, CEO, etc.
• Communicate with teams regarding presentations, materials and deadlines
• Ensure standard of materials and review before submission
• Take notes and actions during meetings, circulate thereafter
• Drive follow-ups and execution with GEB and other team members post meetings

Marketing and Communications

• Work closely with Marketing & Communications and Executive office on large internal leadership meetings
• Communications from the executive office (content, key topics, etc.)

Strategic Projects

• Driving a broad range of strategic projects across the global JLL business portfolio

Requirements

• Experience working in strategic consulting or as an analyst in private equity/investment banking with a blend of corporate experience preferred
• Can operate independently with excellent time management skills and ability to deliver on multiple, competing priorities in a dynamic environment
• Strong relationship-building skills to establish credibility quickly and partner globally across all levels within an organization
• Demonstrates a high level of emotional intelligence with the ability to adapt personal style to different situations and cultures
• Outstanding customer service; anticipates needs and responds to stakeholder issues in an expedient and professional manner
• Excellent verbal and written communications including the ability to generate compelling slide decks for diverse audiences
• Experience supporting and partnering with executives in C-suites in a multinational company
• Demonstrates integrity and sound judgment in handling sensitive matters
• Strong project management skills and ability to execute cross-functional projects
• Strong attention to detail with a fundamental concern for the accuracy of information, including the ability to organize large amounts of data and track multiple projects simultaneously
• Strong knowledge of business, finance and analytics
• Bi-lingual in English and German, Spanish and/or French is a plus
• Ability to travel globally as needed

This position does not…