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Junior Business Analyst

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: International SOS
Full Time position
Listed on 2026-03-01
Job specializations:
  • Business
    Business Development, Business Analyst, Business Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
  • Analyse/understand business challenges; take proactive steps to design new and improve existing processes and resolve issues as part of cross functional teams and/or individually Identify bottlenecks in the sales process.
  • Assist with development and maintenance of documents which elaborate process flows, best
  • practices, and how specific tasks are to be executed.
  • Prepare and maintain various records, documents, files, and reports for the sales community.
  • With other global Commercial Services team members, manage requests received through the
  • shared mailbox, ensuring timely and effective resolution for the sales team.
  • Develop and implement generative AI models as well as collaborate with cross-functional teams to integrate AI solutions into existing workflows to achieve process efficiencies.
  • Collaborate with cross-functional teams to integrate AI solutions into existing workflows.
  • Serve as advisor to our employees by answering all their pricing related questions and concerns.
  • Stay up to date with latest sales trends and best practices for the assigned LOB in the A&M division.
  • Ensure real time update of all clients related activities into
  • Salesforce utilization and compliance:
    Updates to procedures and SFDC attachments (with Operations & Business Development Managers):
    Ops and Billing Procedures set-up and maintenance, contracts and Declaration attachments, Authorized persons.
  • Any other relevant duties as assigned.
Overall Purpose of The Job

  • Analyse/understand business challenges; take proactive steps to design new and improve existing processes and resolve issues as part of cross functional teams and/or individually Identify bottlenecks in the sales process.
  • Assist with development and maintenance of documents which elaborate process flows, best
  • practices, and how specific tasks are to be executed.
  • Prepare and maintain various records, documents, files, and reports for the sales community.
  • With other global Commercial Services team members, manage requests received through the
  • shared mailbox, ensuring timely and effective resolution for the sales team.
  • Develop and implement generative AI models as well as collaborate with cross-functional teams to integrate AI solutions into existing workflows to achieve process efficiencies.
  • Collaborate with cross-functional teams to integrate AI solutions into existing workflows.
  • Serve as advisor to our employees by answering all their pricing related questions and concerns.
  • Stay up to date with latest sales trends and best practices for the assigned LOB in the A&M division.
  • Ensure real time update of all clients related activities into
  • Salesforce utilization and compliance:
    Updates to procedures and SFDC attachments (with Operations & Business Development Managers):
    Ops and Billing Procedures set-up and maintenance, contracts and Declaration attachments, Authorized persons.
  • Any other relevant duties as assigned.


Key Responsibilities

  • Work with the Regional sales teams to monitor progress on pipeline, lead generation, sales performance and KPIs.
  • Project management of new sales tools, and new processes implementation to include user testing, roll out plan and embedding for the Sales & Marketing teams worldwide.
  • Animate a community of 150+ users on Salesforce. Support the adoption and effective use of Salesforce.
  • Maintain and produce reports using Power BI tools to the regions and line of business.
  • Design of commercial tools on Power BI in support of regional decision-making process: e.g., price analysis per client, discounting.
  • Under the direction and guidance of the Director of Commercial Services, review, analyse, and manage price indexation, exception pricing, including discounts and non-standard product requests from the sales team and their leadership.
  • Review sales quotes to ensure compliance with pricing guidelines, and proper discount approvals obtained.
  • The list of tasks is not an exclusive one and duties may be varied or added from time to time. This job description is subject to regular review.
Skills And Knowledge

  • Advanced use of Microsoft Excel and Microsoft Power BI.
  • Strong commercial awareness and numerical literacy for management reviews.
  • Excellent presentation and…
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