Accounts Receivable Specialist

About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors:
Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety‑two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation.

The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo‑technology, household appliances, solar energy, healthcare, and software innovations.

Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations.

The A/R Specialist’s primary role is to ensure payments received from customers for projects or repair work are recorded accurately and timely.

• Review, research, process and post payments received to correct customer accounts.
• Assist the Project Accounting and Service Team with Collections while providing an exceptional customer experience.
• Research and manage un‑applied payments.
• Perform customer account reconciliations.
• Create new customer accounts and prepare customer statements.
• Process customer refunds.
• Manage bad debt.
• Interface with third‑party collection companies.
• Customer credit management.
• Provide support for internal and external audits.
• Continuously evaluate current policies and recommend process improvements.
• Additional duties as requested.

• AA or BA in Accounting or related degree preferred OR minimum four years of construction accounting experience.
• Proficiency with Windows applications, primarily Word, Excel, PowerPoint and Outlook.
• Proficiency with Adobe Acrobat.
• Excellent organization skills, accuracy, dependable work habits and good communication skills.
• Ability to respond to common inquiries or complaints from customers.
• Ability to plan work and sequence priorities.
• Ability to be flexible and handle a variety of tasks simultaneously.
• Ability to speak articulately one‑on‑one or to small groups.
• Ability to compose articulate and grammatically correct written communication.
• Ability to perform under difficult conditions, such as simultaneous deadlines.
• Ability to handle conflict.

• Experience with lien law and construction collections.
• Knowledge in construction billing practices (Retention, OCCIP, CCIP, change orders, etc.).
• Experience handling customers’ refunds and unapplied cash.
• Experience with Microsoft Dynamics 365.
• Experience managing bad debt.

• Must be able to effectively communicate in English (see, hear, speak and write clearly) to communicate with colleagues and/or customers.
• Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment.
• Sitting, standing, and walking in office environments and construction sites.
• The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8 m (6 ft).

• The office is clean, orderly, properly lit and ventilated. Noise levels are considered low to moderate.
• Will be required to be on site with customers or contractors, with or without BBT colleagues to manage expectations and deliverables. Sites range from general office environments to new construction.
• Driving to customer sites is required.
• Limited overnight travel may be required.

• Working hours:
  
  This position generally works Monday‑Friday, overtime and on call when necessary.
• Benefits:
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts
  • 401(k) with company match
  • Life/AD&D/LTD
  • Paid…