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Strategic Customer Success Manager

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Apriva
Full Time position
Listed on 2026-06-08
Job specializations:
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Payments Customer Success Manager

Apriva is seeking a Customer Success Manager to ensure post-sales operational success for a portfolio of strategic accounts. This role involves collaborating with multiple departments to advocate for customers, assuring their operational health and satisfaction.

The ideal candidate will have 5–8 years of relevant experience in Customer Success or Account Management, a strong understanding of the payments ecosystem, and excellent communication skills. Willingness to travel up to 20% is required.

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