Sales Operations Administrator

Job Overview

Looking to start your career in tech sales? Are you a go-getter who loves talking to people? Lofty is hiring a driven, outgoing, and organized Sales Coordinator to help power our fast-growing sales team. If you’re confident on the phone, love staying organized, and want to break into tech sales - this is your launchpad.

Lofty is a high-growth, global SaaS company serving the residential real estate market. Powered by Agentic AI, our solutions address the daily pain points faced by real estate agents, teams and brokerages, empowering them to launch effective marketing campaigns, capture and convert leads into meetings, and close more deals faster.

Our technology helps agents and teams market smarter, respond faster, and close more deals. We eliminate the busywork so agents can focus on what they do best—building relationships and growing their business. Join us on our exciting journey and help shape the future of technology within the real estate space!

Lofty is seeking a detail-oriented and execution-focused Sales Operations Administrator to serve as a core member of our Revenue Operations team. This role is the operational backbone of the sales organization — responsible for CRM integrity, reporting accuracy, and day-to-day operational execution. You’ll ensure clean data, support pipeline visibility, and act as a key connector between Sales, Finance, and leadership. You’ll also partner closely with the Director of Revenue Operations on strategic initiatives, process improvements, and system enhancements that drive efficiency and scalability across the business.

• Own data integrity and hygiene across all Hub Spot sales pipelines.
• Audit, clean, and maintain accurate deal, contact, and company records on a recurring basis.
• Enforce pipeline stage standards and flag compliance issues.
• Troubleshoot CRM issues and serve as Tier 1 support for the sales team.
• Develop and maintain CRM documentation, standards, and best practices.

• Build and maintain dashboards tracking KPIs, pipeline health, and sales performance.
• Deliver weekly pipeline summaries and POD-level performance snapshots.
• Support monthly commission data validation in partnership with Finance.
• Identify and flag data anomalies, attribution gaps, and inconsistencies.

• Serve as the go-to resource for sales systems and operational process questions.
• Support onboarding logistics, system access provisioning, and training coordination.
• Distribute process updates, policy changes, and enablement materials across teams.

• Own the Rev Ops SOP library — documentation, version control, and distribution.
• Maintain internal knowledge bases, shared drives, and resource repositories.
• Coordinate contract intake workflows (MSAs, agreements) in partnership with Finance.
• Support rollout of new tools, workflows, and AI-enabled process improvements.
• Identify inefficiencies and recommend solutions to improve scalability and accuracy.

• Partner with the Director of Revenue Operations on strategic initiatives and ad hoc projects.
• Own end-to-end execution of assigned projects, including planning, tracking, and delivery.
• Collaborate cross-functionally with Finance, HR, Marketing, and Product teams.

You’ll be based out of our stunning, light‑filled headquarters in the Warehouse District of Downtown Phoenix—a 17,000-square‑foot space designed for collaboration, creativity, and connection. During onboarding and training, you’ll work in‑office five days a week to ramp up quickly and connect with your team. Once performance metrics are met, you’ll transition to a hybrid schedule of four in‑office days per week.

First‑year earnings? This role offers a competitive base salary range at $65,000 and a 20% bonus with opportunities for growth based on performance.

What are we looking for?

• 3+ years of experience in Sales Operations, Revenue Operations, or a related role.
• Strong proficiency in Hub Spot CRM (pipeline management, reporting, data hygiene).
• Advanced skills in Excel or Google Sheets.
• S…