Implementation Manager, Firm Transitions & Advisor Succession

Job Description

Asset Mark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship, and practice management solutions that advisors use in helping clients achieve wealth, independence and purpose.

The Implementation Manager – Firm Transitions & Advisor Succession is responsible for delivering a high‑touch, white‑glove experience for financial advisors transitioning within Asset Mark or undergoing succession events on the platform. This role serves as the central project manager and coordination lead for broker‑dealer changes, RIA launches, firm moves, and advisor succession events such as book acquisitions or internal advisor transfers.

The Implementation Manager works closely with advisors, broker‑dealers, custodians and internal Asset Mark teams to plan, prepare documentation, set expectations and manage the transition lifecycle from initial planning through successful completion. This role plays a critical part in ensuring advisors experience a smooth, organized and well‑communicated transition within the Asset Mark platform while also strengthening partnerships with broker‑dealers and supporting advisor growth initiatives.

Candidates must be able to accommodate a hybrid work schedule and be close to the Phoenix, AZ office.

• Lead pre‑transition planning sessions with advisors and their teams to prepare for transition by setting up platform agreements, agent codes, etc.
• Develop structured transition timelines and project plans for each advisor or firm event.
• Set clear expectations regarding billing, documentation, timelines and transition milestones.
• Identify operational dependencies and potential risks early in the process.

• Coordinate succession‑related transitions including advisor retirements, book sales and internal advisor transfers on the platform.
• Work with advisors to facilitate the smooth transfer of existing Asset Mark accounts to successor advisors.
• Ensure proper documentation and approvals are completed to support succession events.

• Prepare and organize Asset Mark and broker‑dealer paperwork packages required for advisor onboarding and account movement.
• Ensure documentation is accurate, complete and ready for advisor and client signatures.
• Coordinate with internal operations and compliance teams to resolve documentation issues proactively.

• Track all transition activities and milestones throughout the transition lifecycle.
• Monitor the progress of advisor onboarding, account transfers and documentation processing.
• Provide regular updates to advisors and internal stakeholders regarding transition status.
• Troubleshoot issues and coordinate solutions across internal teams and external partners.

• Serve as a liaison between Asset Mark, broker‑dealer partners and advisor teams during transition events.
• Coordinate workflows and timelines with BD transition teams and custodians.
• Help strengthen operational alignment with key broker‑dealer partners.

• Act as the advisor’s primary point of contact during transition events.
• Deliver a white‑glove experience through proactive communication and structured project management.
• Ensure advisors feel supported and informed throughout the transition process.

• Help develop and refine Asset Mark’s advisor transition and succession processes.
• Document best practices and contribute to the development of a repeatable transition playbook.
• Identify opportunities to improve efficiency through process enhancements or technology.

• 5+ years of experience in wealth management operations, onboarding and/or advisor transitions.
• Strong understanding of broker‑dealer and RIA transition processes.
• Experience working with custodians, advisors and broker‑dealer operations teams.
• Strong project management and organisational skills.
• Ability to manage multiple complex advisor transitions simultaneously.
• Excellent…