Business Systems Analyst - Local to Phoenix, AZ

Job Summary

Job order - J - Permanent Full Time

Title Business Systems Analyst

Category Business Analysis (functional and technical)

City Phoenix, Arizona, United States

• Conduct meetings, interviews, and workshops with stakeholders to elicit business requirements.
• Document functional and non‑functional requirements clearly and concisely.
• Create Business Requirement Documents (BRDs), Functional Specifications, User Stories, and Use Cases.
• Analyze current business processes to identify inefficiencies and improvement opportunities.
• Model "as‑is" and "to‑be" processes using tools like flowcharts, design documents and Visio.
• Recommend process improvements or automation opportunities.
• Act as the bridge between business users and IT/development teams.
• Facilitate communication and ensure alignment of expectations and deliverables.
• Manage and prioritize stakeholder needs and concerns.
• Analyze data to support business decisions, validate requirements, and work with reporting tools (e.g., Excel, Power BI, SQL) to generate insights.
• Identify data gaps and ensure data integrity in reporting.

• Candidate must have an agile mindset and should have 5+ years of hands‑on experience as a BSA.
• Candidate should have strong understanding of business processes and workflows.
• Should be able to document and manage functional and non‑functional requirements and analyze and map current and future state business processes.
• Candidate should be able to develop clear documentation including Business Requirements Documents (BRDs), Functional Specifications (FS), Use Cases, and User Stories.
• Candidate should have basic technical skills in Microsoft Excel, Visio, Power BI, Tableau.
• Should have understanding of SQL, databases, APIs and system integrations, data modeling and architecture.
• Candidate should have stakeholder engagement and presentation skills and ability to translate technical requirements into business language (and vice versa).
• Candidate should have strong communication and analytical skills.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit‑based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 – $.

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well‑being programs

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_ You will need to reference the Position  the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you.
Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position  not be returned.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of U.S. government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.