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Strategic Communication and Change Consultant, Director

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: AON
Full Time position
Listed on 2026-06-23
Job specializations:
  • Business
    PR / Communications, Client Relationship Manager
  • Marketing / Advertising / PR
    Marketing Communications, PR / Communications, Client Relationship Manager, Digital Marketing
Salary/Wage Range or Industry Benchmark: 118000 - 150000 USD Yearly USD 118000.00 150000.00 YEAR
Job Description & How to Apply Below

Strategic Communication Director

Aon is looking for a Strategic Communication Director Hybrid/In Person (Chicago, New York, Philadelphia, Atlanta, Denver, Phoenix, Los Angeles), or Virtual. As part of our Strategic Communication team within Aon's Human Capital business, the consultant in this role will work with clients to develop effective high-impact, creative content and support communication and change strategies in the areas of total rewards (compensation, benefits, and more), talent programs, and corporate change.

This role can be on-site, virtual or hybrid, and will require travel.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What your days will look like:

  • Supporting client engagements and coaching project teams and external partners to develop and deliver innovative change communication strategies and solutions
  • Creating compelling and technically accurate content for digital, video, print, and in-person delivery
  • Effectively managing multiple small‑to‑large‑scale client projects at once, across a variety of topics, working both independently and collaborating with clients and Aon teams
  • Leading and contributing to new business pursuits, including helping develop proposals and articulating Aon's point of view to prospective clients
  • Collaborating with colleagues, our AI resources, and vendor partners to create and deliver best‑in‑class, effective communication deliverables and campaigns to reach our clients' employees, drive new behaviors, and achieve better outcomes
  • Working with our team to help shape communication points of view and solutions and tracking communication trends
  • Building working relationships with Aon colleagues to integrate our communication expertise into Aon's broader Human Capital offerings

How this opportunity is unique:

Our team works with leading organizations across a wide variety of industries to address their most challenging communication needs, helping their people feel connected, make better decisions, and adapt to changes big and small. In this role, you will have an opportunity to make an impact on our clients and their people right now, as well as shaping the future of employee communication.

Skills and experience that will lead to success:

  • 10-15 years of experience in HR and total rewards communication consulting or internal corporate communication
  • Strategic change communication experience
  • Excellent writing and storytelling skills and demonstrated proficiency in developing content for print and digital media, with subject matter expertise in compensation and incentives, performance management, total rewards, and other benefits programs
  • Proficiency in using AI to enhance communication strategies and deliverables while maintaining strategic thinking, creativity, accuracy, client brand, and human voice
  • Project leadership and problem‑solving skills
  • Behavior change acumen
  • Ability to work in a collaborative, team‑oriented, yet highly virtual environment

Required Skills:

content management, email marketing, marketing communications (Mar Com), media relations, meeting facilitation, project management, public relations (PR), stakeholder alignment, brand management, communications strategy, business communications, business partnerships, campaign development, change management, client relationship management, communication management, consulting, and content creation.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Pay Transparency Laws:
The salary range for this position (intended for U.S. applicants) is $118,000 - $150,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's…

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