Platform Logistics & Operations Manager

Job Title

It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing passion and customer focus to the business.

1. Business Operations & Program Ownership

• Partner with the Director of Platform Operations to operationalize strategic initiatives across Platform Delivery.
• Take ownership of established programs, processes, and workflows once developed, ensuring consistent execution and continuous improvement.
• Support rollout and sustainment of new processes, tools, and operating rhythms across markets.
• Track and manage ongoing departmental initiatives, ensuring alignment, accountability, and progress.
• Identify operational gaps and implement solutions to improve efficiency and scalability.
• Coordinate across functions to ensure alignment and effective handoffs.

2. Office Operations & Logistics

• Oversee day-to-day office operations across assigned markets, ensuring teams have the resources and support needed to operate effectively.
• Coordinate with facility teams, vendors, and internal stakeholders to manage supplies, budgets, and onsite logistics.
• Support a range of office environments, including traditional office spaces and active construction site offices (e.g., jobsite trailers).
• Support logistics for leadership visits, client engagements, Board/investor meetings, and recruiting activities.
• Assist with new office setup and ongoing operational management as the organization expands into new markets.
• Serve as a point of contact for office-related needs and issue resolution.

3. Administrative Support & Operational Execution

• Provide high-quality administrative support to Platform Delivery leadership, including complex calendar management, meeting coordination, and preparation of materials.
• Anticipate leadership needs, proactively manage priorities, and ensure alignment across competing demands.
• Prepare presentations, summaries, and supporting materials for leadership meetings, including internal reviews and executive-level discussions.
• Track action items and ensure follow-through across teams and initiatives.
• Support execution of critical documents and coordination across markets.
• Plan and coordinate internal meetings, offsites, and events aligned with business priorities.

4. Onboarding & Team Experience

• Support onboarding for new Platform Delivery employees, ensuring a seamless transition from People & Culture into the business.
• Track onboarding progress, training completion, and early employee experience.
• Partner with leadership to continuously improve onboarding processes as the organization scales.

5. Special Projects & Evolving Business Needs

• Support and lead special projects and cross-functional initiatives as business needs evolve.
• Take on additional responsibilities and operational scope in support of Platform Delivery priorities.
• Assist in building, refining, and scaling processes, tools, and reporting structures.
• Contribute wherever needed to ensure team and organizational success in a fast-paced, high-growth environment.

· 3+ years of experience in operations, business operations, administrative support, logistics, or a related field.

· Strong execution mindset with the ability to own and run processes independently.

· Comfortable operating in a hands-on role that includes both administrative execution and operational ownership.

· Exceptional organizational skills and attention to detail.

· Ability to manage multiple priorities in a fast-paced, evolving environment.

· Strong communication and interpersonal skills; able to work effectively across teams and levels.

· Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook required).

· Experience in business operations, program coordination, or internal operations within a growing organization.

· Exposure to construction, design, engineering, or data center environments, or ability to quickly learn industry terminology and workflows.

· Experience supporting executive-level reporting, dashboards, or Board-level materials.

· Strong Excel and/or data analysis skills; ability to synthesize information into clear, actionable insights.

· Experience with process…