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Change Management

Senior Process Excellence Lead - CX & Transformation

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Remote Jobs
Full Time position
Listed on 2026-07-08
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 92000 - 110000 USD Yearly USD 92000.00 110000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Process Excellence Senior Specialist to lead transformation initiatives in the Service Sector. This role involves developing frameworks for customer experience, collaborating with teams to optimize performance metrics, and applying Lean methodologies. Candidates should have extensive experience in process transformation and expertise with Lean tools. The position offers a competitive salary from $92,000 to $110,000, along with comprehensive benefits including healthcare and generous parental leave.
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Position Requirements
10+ Years work experience
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