Revenue Operations Manager

Santriya Technologies is seeking a Revenue Operations Manager to optimise and align the company's sales, marketing, and customer success processes to drive predictable and scalable revenue growth.

The candidate will use data analytics and AI-powered tools to improve operational efficiency across the revenue organisation.

• Design and manage end-to-end revenue operations processes covering lead-to-cash workflows
• Administer and optimise CRM platforms (Salesforce, Hub Spot) and revenue intelligence tools (Gong, Clari, Chorus)
• Develop sales forecasting models, pipeline analytics, and revenue reporting dashboards
• Define, track, and report on key revenue KPIs including pipeline velocity, win rates, churn, and LTV
• Collaborate with sales, marketing, and customer success teams to align processes, data, and tools
• Lead territory planning, quota setting, and compensation modelling in coordination with finance and leadership
• Identify and eliminate revenue process bottlenecks through data-driven analysis
• Manage integrations between CRM, marketing automation, billing, and finance systems
• Drive adoption of AI and automation tools to improve outreach, qualification, and forecasting accuracy
• Produce monthly and quarterly business review materials for executive leadership
• Onboard and train revenue team members on systems, processes, and reporting tools.