Director, Partner Operations

## Director, Partner Operations Apply remote type:
Remote locations:
USA - Remote time type:
Full time posted on:
Posted Yesterday job requisition :
REQ
000870
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* About Us:

** insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance.

Learn more at
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* Job Description:

**** Director, Global Partner Operations & Programs
***
* Reports to:

** VP, Alliances & Partnerships  |  
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* Location:

** Remote, US  |  
** Function:
** Global Partner Operations
** About the Role
** The Director, Global Partner Operations is a senior operational leader responsible for scaling the infrastructure that powers insightsoftware’s global partner ecosystem. This role owns the design, governance, and execution of partner programs across multiple product lines, partner types, and geographies — spanning reseller, referral, GSI, and hyperscaler motions.

The Director will set strategy, own the partner tech stack, and lead a team of operations specialists, serving as the operational bridge between Alliances & Partnerships and cross-functional stakeholders in Sales, Marketing, Finance, Rev Ops, IT, and Product. The ideal candidate is a strong operator with deep channel expertise and the presence to influence without authority in a PE-backed, acquisition-driven software business.insightsoftware

operates a multi-brand portfolio — including Jet, Certent, Simba, and the broader insightsoftware platform — and this role is foundational to scaling partner programs as the company continues to grow.
** What You Will Do
**** Partner Program Ownership
*** Own the strategy and execution of the global partner program — tier design, qualification criteria, benefits, and incentive frameworks across reseller, referral, GSI, and hyperscaler partner types
* Define and govern deal registration, MDF, co-sell rules, and discount tier structures with Sales and Finance
* Drive program consistency across a multi-brand portfolio so partner experience is coherent regardless of which product line a partner engages with
* Lead partner program integration for acquisitions — onboarding acquired partner bases, harmonizing tiers, and reconciling tool environments
** Partner Technology & Systems
*** Own the partner tech stack end-to-end:
Impartner, Salesforce partner structures, and integrations with Net Suite, Workday, and Highspot
* Partner with IT, Sales, and Rev Ops to maintain reliable data flows between partner systems and core CRM/ERP infrastructure
* Maintain the integrity and accuracy of partner data — segmentation, tier classification, duplicate resolution, and enrichment — as a continuous operational discipline
* Define and lead system enhancement initiatives that improve productivity for partners and channel managers
** Partner Portal
*** Manage and evolve the partner portal as the primary self-serve destination for partner resources, deal management, and program information
* Coordinate with Partner Enablement, Marketing, Product, and Solutions Engineering to keep partners informed of launches, promotions, and updates
** Reporting & Analytics
*** Build executive-facing dashboards tracking partner pipeline contribution, program ROI, activation rates, and operational health
* Define the metrics framework for partner program performance and surface insights to VP-level and above stakeholders
* Use data to identify gaps in partner coverage or engagement and develop targeted responses
** Team Leadership & Cross-Functional Alignment
*** Lead and develop a team of partner operations specialists across portal management, IT integrations, data quality, and partner satisfaction
* Drive cross-functional alignment across Partner Marketing, Sales, SE, Finance, IT,…